SeeClickFix ١٢+

I've been using this app for a few months. It is quite useful for getting those nasty potholes repaired. Like a lot of drivers I travel the same route every day. Always amazed that a road repair crew will just drive by the holes and not fix them. Worse, they'll fix one you report but leave another one five feet away and not fill it. This app makes it more efficient. Enable GPS and then Snap photos with your smartphone. Fill out the form and attach photos. GPS provides specific addresses (in most cases) so the crew can find it, compare to the photo(s) and get 'r done. I like it! Tires,?wheels, tie rods, springs. All that it very expensive to repair. Compared to the cost of fixing some holes this app provides a civic minded way to save yourself and thousands of other drivers costly repairs. Virginia Beach is very good about getting them fixed quickly, there is no reason not to use this app!

The app is convenient for reporting and to see what is reported. I am not sure how the city is using the information reported. It doesn’t seem to result in correcting issues reported. I receive alerts showing reported issues have been outstanding 30, 60, 120 and 121 days. Our city councilor’s rep asked neighbors for a list of missed bulk trash. Many of these locations have been reported on the app and are visible to all not just the person reporting.

Should be called SeeClickBouncePuzzleBouncePuzzleMaybeFix

Requires a street address even when I’ve geo-located the problem on my phone, so if the problem is along a park, as they often are, this app tries to put in an address on another nearby street. And the best I can correct this is to manually type in an address of a home adjacent to the park, on the right street but a block away. After having to look up that address in Google Maps.

My municipality has found it necessary to implement about a dozen questions/checks for an issue, and even if I haven’t answered them all (because they are off the screen in the app), the app app still lets me hit Submit, then gives me a big error message in little tiny type. You could say that’s the fault of my city’s implementation, but it still makes this app very difficult and time-consuming to use. I end up standing by the side of the road for 15-20 minutes trying to get it all straight.