Segway-Ninebot 4+

My husband bought two Ninebot scooters for my birthday. We live on CA coast and thought they would be perfect for jaunts around town, for a variety of reasons. However, for a variety of reasons, this is not safe. Here are two:
The Ninebots do not go the advertised speed (20mph) and that makes them unsafe to take on the road. 20 km is as fast as they’ve gone—it’s NOT the same thing. Not being able to depend on the speed is a big deal. We would not have bought them if we did not think we could trust them to go as advertised.
The app does not stay connected to the scooter, and we’ve had issues with locking it and not being able to unlock it. We hoped to use it as alternative transportation to firing up our truck for small errands; now we have to take the truck to pick up the scooter/s.
From what other reviewers have said, the speed could be fixed via the app. As for the lock issue, If you’re going to sell a high end scooter, it would be smart to build a sufficient app to go with it. Disappointed in Segway selling a product that is far less than what they advertised.

This app was easy to setup an account with. The initial pairing and registration process with the scooter was fast and easy. On the day-to-day use the app is great. The dashboard shows live speed and power output (or input if your regenerating) battery temp, miles, time, etc. very cool! Just wish I could see live power info on the ninebot display instead of my phone but oh well! The app runs smooth, it connects to the scooter very very fast, almost instantly when I open the app! Although it’s a good app there’s always room for improvement. Being able to customize what your scooter dash is displaying would be a huge upgrade for customers. Personally I’d love to see live battery watts or percentage up there, not just speed. Let’s say your cruising flat ground and using 160 watts to maintain speed, the display could show “16” to indicate 160 watts or “43” for 430 watts. Then a little negative symbol to show if you are in regen braking.

In Ukraine there is no any law of speed for Ninebot G2, but why it’s limited to some EU rules? Ukraine is not in EU, so any rules should not apply to Ukraine!!!
Also: I need a button on the main screen - which will allow once a charge to 100% without changing charge limit settings. So for example, if I have a charge limit set to 80% and I press charge to max(100%) button then this time until I disconnect cable charging will be up to 100%, only this time. So I don’t need to go to setting and change charge limit to 100 and then go back.. I really need just one tap and charge to 100% right now and only once.