Segway-Ninebot, Simply Moving!
Welcome to the full family of Segway-Ninebot products.
Vehicle activation: One-click activation for novice instruction
Vehicle connection: check vehicle status, upgrade firmware
Vehicle settings: light effects, speed mode, Bluetooth remote control
Riding trajectory: help you record travel routes
Dynamic sharing: Share your cycling life with riders around the world and find your friends with the same interests in the circle
Leaderboard: PK with riders all over the world and see who is NO.1
Community Q & A:
Global riders help you solve problems and make your riding process smoother
Fix known problems and optimize user experience
Ratings and Reviews
Unsafe without advertised speed
My husband bought two Ninebot scooters for my birthday. We live on CA coast and thought they would be perfect for jaunts around town, for a variety of reasons. However, for a variety of reasons, this is not safe. Here are two:
The Ninebots do not go the advertised speed (20mph) and that makes them unsafe to take on the road. 20 km is as fast as they’ve gone—it’s NOT the same thing. Not being able to depend on the speed is a big deal. We would not have bought them if we did not think we could trust them to go as advertised.
The app does not stay connected to the scooter, and we’ve had issues with locking it and not being able to unlock it. We hoped to use it as alternative transportation to firing up our truck for small errands; now we have to take the truck to pick up the scooter/s.
From what other reviewers have said, the speed could be fixed via the app. As for the lock issue, If you’re going to sell a high end scooter, it would be smart to build a sufficient app to go with it. Disappointed in Segway selling a product that is far less than what they advertised.
We need more customer service message fix
The app has glitches when talking to reps on app , sometimes it won’t let you text them .
More app updates options for all the units , for example emoped needs to give us ability to turn on and off leds ( front rear and handle bar ) also give us the ability to change alarm sound to a real loud and scary sound as the c80 has a friendly alarm low level alarm , I heard many have gps issues after app updates . Ability to have all over units the control on app to reduce if needed the top speed and low speed . A way to let us use or move the emoped with out sitting or alarma engaging while we aren’t setting to have the ability to push it and go throw some much settings or ways and won’t lock while using airlock . More accessibility of replacement stores apps
App gives me anxiety
I bought my ninebot kick max for transportation, and I am a long time longboard, bicycle and scooter user. The app features rarely work, and it doesn’t stay connected to the scooter. The charging feature is near impossible to understand how to operate currently without additional insight, and from the horror stories I’ve heard I don’t want to update the app and lose speed/performance on my scooter either. It should go 32km/hr or 20mph, and it already doesn’t… please consider a non regulated speed mode for users who A. Use their ninebot on roads making swift speeds safer than slower ones. And B. Who are adults whom understand the risks of higher speeds. Other modes of transportation inform the buyer of the risks but generally allow the user to also use at their own risk. Cars don’t cap out at 75mph, is eco friendly transportation is going to evolve and continue catching on this needs to be addressed ASAP. The scooter itself is good enough, despite its max distance being roughly 1/2 of what’s advertised, but the app tech and regulations have a palpable insufficiency.
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- Contact Info
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- User Content
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- Ninebot (Beijing) Tech Co., Ltd.
- 198 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, French, German, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2014- 2018 Ninebot Inc.