Segway Powersports 4+

First it didn’t read the VIN number. After manually entering the number, it couldn’t find the Bluetooth.. Connecting manually works fine but it seems impossible thru the app.

Today is 24 Aug 24. I bought my UT10P Crew 8 Aug so I am no expert with the machine or the app. It took about 45 minutes of playing around with the app and my machine to become familiar with it. I can turn it on or off with the app. I can monitor the machine if someone else is driving it. If you are new to this you will need to read the directions in the owners manual. Unfortunately there is not a lot of videos on the “How too”. It not hard I am 53 years old and it was fairly simple to bind the Machine to the app. Once that is done it’s just a matter of playing around with it. I figured it was written by a Chinese person and translated to English. In the owners manual there are several misspellings. So keep that in mind also.
The one thing I can’t figure out is how to set the time on my machine. One clock is in 24hr format and the other is in 24hr format and both are in a different time zone than myself.

When the Fugleman UT10X’s debuted—I could change power steering settings for my customers on the machine from their App. After their latest updates, this is no longer an option. Basically all the app allows you to do is turn the machine on without your key, use the maps/download maps, but drains the vehicle battery significantly. Every time my customers want to use their machine, it’s dead. They turn it off, turn the kill switch off, and it’s dead in 12 hours. Switching from Eco to Sport mode makes no difference, and the power steering are locked and not customizable. I wish they would have bought a Polaris, Can-Am, Yamaha, Honda, Kawi—literally anything else besides this, but this is what they wanted to buy. The list of issues is unmanageable at this point and they’re extremely unsatisfied. Their machine has spent twice as long in my shop than they have been able to use it, and it’s been almost a year. Segway reps have no reply for their issues. Silence. SEGWAY—DO SOMETHING ABOUT THESE MACHINES, PLEASE!
Sincerely, a frustrated and empathetic Sales Representative.