SELCO Community Credit Union 4+

I did the upgrade to the new version right away to match with my iPhone 14 pro upgrade. I can’t believe how fast and secure it seems. The guided upgrade process was so easy and SELCO kept on me to make sure everything is secure. The included credit score app not only shows my current credit score, but also provides detailed assistance and helpful guides to increase my score. I found myself having a goal to prepare for loans and plan how to do future purchases. I’d give an extra star to SELCO if I could.

We’re happy to hear you are enjoying the updated digital banking app. Thanks for taking the time to explore the new features.

I’ve had SELCO for about 7 years and most of the time it’s been great much preferred over a bank. But it seems like it’s gone down hill this last year. They just recently “upgraded” the app and it’s way worse then the original one they had. It’s almost like they want you to overdraw money out of your account. When you look in the app at your balance most the time it’s showing your balance as if nothing has pulled out and then when you actually go into your account it’s like 50 to 100 dollars less than what it said before. Very sneaky way of doing it. I think the app makes it harder for people, plus it takes forever to get a hold of anyone through the phone. Pretty frustrated might be shopping around for a more convenient credit Union hard enough keeping track of your money when the app makes things very difficult. Oh and also now when a payment is pending in your account it doesn’t even pull it out right away. It takes a day or two. The last app calculated all the funds including when payments were pending. Very disappointing app.

Thanks again for your review. Because of your feedback, we were able to improve the digital banking experience for all members. Members are now able to see both available and current balances on the dashboard, and not only on the account tab. We hope this improvement has enhanced your digital baking experience.

I have been a Selco Member since I was 16 or 17. There has been a lot of development of their organization, the app has shown a lot of that evolution.
I’m also a member of some other banks. OCCU, CITI, and NWCU. Compared, this is a great and easy to use app. I appreciate that they don’t skip out on the details or the ability to organize your memos and transactions easily. They also make it very easy to pay off your bills or to move money around to different accounts or institutions.
Highly recommend!

Thanks for taking the time to review the updated digital banking app. We’re happy to hear you’re enjoying it.