Screenshots

Description

The Selflane iOS app, along with the www.selflane.com, enables people to make online orders and reservations from their local restaurants.

What’s New

Version 6.69

- Use dynamic delivery hours
- Upgrade HTTP networking system

Ratings and Reviews

3.0 out of 5
77 Ratings

77 Ratings

Aaron 87104 ,

Order process status and location of driver

Order status shows Processing, however, after calling the restaurant the driver had already picked up the order a while before. It would be nice to see instant updates as well as a location of the driver. Our last order took a while to be delivered and our food was cold.

deleteselflane ,

Supposed driver reassignment

I placed an order over an hour ago. Received notification that driver had picked up the order and should receive it by a specific time. I live about 10 minutes from physical location of restaurant & received message that order was picked up and should arrive by a certain time. 40 minutes later & no order. Called driver & was informed that order wasn’t ready & was to have been reassigned to another driver. Called restaurant, they confirmed that info to be correct. Problem is, it has apparently NOT been reassigned and has now been under heat lamp for about 30 minutes AFTER original arrival time.
I use Selflane for easy access to LOCALLY OWNED restaurants….thinking this will be the last time I use them…

ABQABQABQABQ ,

Two hours for delivery on a Sunday night?

First driver told me he was “stuck in traffic” (in Albuquerque on a Sunday night?). After over an hour, the order was reassigned to a second driver who didn’t respond to texts. Unlike every other delivery app, there’s no way to know what’s actually phappening with a delivery.

Generally I’ve had good experience with Selflane to date but tonight was terrible. Their complete lack of transparency to customers and any service feedback mechanism whatsoever (“How was the delivery?”) is bound to lead to more issues like this. Unfortunately, it will be the restaurants who suffer.

Developer Response ,

Thanks for your feedback. We will keep improving the service experience. We looked into last Sunday delivery data and couldn’t find any order that is as late as you described. We have a help center in both the app and our website, if you could contact us there with details of your order, we will investigate further on it. Thanks.

App Privacy

The developer, Selflane, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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