SellPro - mobile training 4+

I never really win anything on there, like I go on it everyday so I can keep my streak as high as I can but even if I play the cards like 50 times on a row I still lose every single time. I’m slowly losing interest in this app, if the developers gave everyone a higher chance of winning then I wouldn’t feel like just stopping completely honestly. That’s the main reason why I gave it a 4 star instead of a 5, just would love a higher chance of winning something I’ve been trying to win for a long time already. You can only imagine the time and afford I put into this app every single day just to lose every time. Either give us a higher chance of winning or put more prizes in the card game, and obviously less try agains smh but like I said this app is pretty informational. So if your trying to become a better sales representative, then this app is great to learn about most products in the store. Hopefully I win that $25 Cheesecake Factory gift card soon that I’ve been trying to win for like a little over a month honestly lol

I have been using SellPro for over a year now, and am a big fan of the app in general. It’s a simple concept; you learn about products, and in exchange they give you points which can be used to try to win prizes. I have won a slew of gift cards and products since I signed up, and learned a ton in the process.
However, I recently gained a $100 rebate on a printer through the app, and let me tell you it has been a NIGHTMARE trying to use it. I sent in all the information the form required, only to get an e-mail telling me my rebate had been denied because of “missing information”. Upon further investigation, I discovered that SellPro had screwed up their instructions for the rebate, so I contacted them trying to figure out how to proceed. It has been 3 WEEKS and all I have gotten back is first nothing, and now “We are investigating!” It should NOT take 3 weeks to figure this out, and as a CS rep for a company I am pretty appalled by all of it.
So long story short, good app but horrible support. In all honesty, I wouldn’t use any rebates from SellPro ever again. Luckily, if you win a normal prize it just gets sent straight to your email, so you almost never have to deal with support.

Needs- Subtitle settings, Dark Mode, and Content Filtering. I don't know those aren’t settings already.

I love the app and genuinely enjoy using it. More companies need to get on board with using this product though. HP is killing it with their videos, which are hilarious, entertaining and informative. Epson, Canon, Dell, Samsung and more could definitely learn a thing or two about marketing on this app. With HP’s great videos, it’s now easier for me to sell an HP product than others. I remember more about them with the videos of the HP guys and parodies like TSI.
There’s 3 things it needs to take I back for 5 stars.
One request is I’d like it if I could filter the courses by content type. Specifically ones with videos and ones without. If I’m not able to watch a video right then but can read an article, it helps to know which ones are just reading.
The next is subtitles. How can this be in accordance for the ADA if there isn’t an option fir this?
The final is a Dark Mode. It’s 2022, it needs a dark mode badly.