Serta Heated Product Remote 4+

Please please simplify this app. The idea is great and it functions fine. But why oh why do we need codes and multiple screens for something as simple as controlling an electric blanket? If you have to have codes for some bizarre reason then give the option to save them. The app should show and automatically connect to available controllers. And then have a single screen to allow turning on and off and setting the temperature. That’s it. Thanks.

This app will malfunction constantly and eventually will tell you it’s the wrong password and even though the included directions say to re-install the app , it won’t re-set. Serta filed bankruptcy in 2020 so there isn’t any technical support other than basic instructions that come with the product and obviously the developer won’t be fixing the app. So don’t waste your time trying to get help like I did. I’ve had the product for 2 years now and even the controls aren’t working as they should now. Disappointing as I usually have get many years of service from Serta. Guess it’s like everything else. Companies are producing inferior products so they stay in business but don’t mind bankrupting the consumer along the way.

Like another reviewer posted quite complicated to just turn the blanket on. Way too many steps and it really should auto connect. I have a twin size thank goodness only one control to deal with. It is nice to be able to turn it on or adjust settings from
my phone even in bed which is easier to me than fumbling with the remote itself in the dark so that’s a plus. Kudos for pioneering the concept so four stars. I’ll update this review if it gets an overhaul on those many steps to connect and control it. What I would like to see is:

1. open the app:
Not sure why you need a password for a blanket??

2. ONE screen with these buttons:

A. Turn on/off blanket
B. Heat control (maybe a slider to save space)
C. Timer

If that isn’t feasible then max three screens.