Description

With our mobile app, managing your money has never been easier. Check your balances, transfer funds, pay bills, deposit checks remotely, add bill payees, view and activate your cash back offers, view account information, find ATM and branch locations and more with this robust mobile app. You can also use the app to apply for a vehicle loan, personal loan or credit card. It’s safe, convenient, fast and free.

To learn how we protect your privacy, please visit https://www.servicecu.org/civilian/content/PrivacyStatement.asp

What’s New

Version 2021.6.0.81

- Enhancement to recurring transfer flow
- Badge display for new navigation
- Improved app logout behavior
- General maintenance and defect fixes

Ratings and Reviews

4.8 out of 5
15K Ratings

15K Ratings

auntie beans ,

This is why I came to SCU

It's been a pretty fraught experience overall, transferring all our accts to SCU, but this app at least works as described. They have a $2500 limit on deposits but were willing to increase that for me, as my business requires. Clean interface, though I would like to cut down the "continue" screens. Thank you, SCU.

Update on my previous review: While the people at the bank continue to be exemplary in their customer service and helpfulness, for the last year and a half I have had the devil's own time doing remote deposits. The app repeatedly prompted me to retake the images, wouldn't process them because they were not exactly the same size, but would not let me change them, and it was an extremely frustrating experience. Taking 15 minutes to deposit one check was not my idea of fun. Or convenience.

Imagine my astonishment when I went to deposit checks a few weeks ago and found this has been completely resolved. One snap for the front, one step for the back, and we're done! Way to go, SCU!
I'm sure they got many complaints about this feature, and I'm sorry it took so long to repair it. But it's done now, and so my review gets upgraded to 5 stars.

Addendum 11/17: I’ve been hoping for touch authorization such as for so many of my apps... when will this appear? Otherwise, still useful and convenient for this small business owner.

J_Wordtowho ,

Great Access

I’m sure some of us continue to be part of this CU only remotely, which places a load of responsibility on this app. All of my banking is done through online commands, with the occasional call to an usually helpful rep.

As noted by others, there has been features that have hindered the accessibility of the application and these have been consistently addressed fairly quickly. It’s a growing amenity and while these hiccups take little away from its current performance, they are addressed and the application is further improved.

*This review does not take into account current changes on account services. To include the introduction of a limitation in the amount of withdrawals and said limits met with fees.

lisashoop ,

Frequently crashes

I’ve used the app for quite some time and recently within the last month, I haven’t been able to view my account data-transaction history and haven’t been able to transfer money from my savings to checking. I continue to get the “we are unable to display your information at this time. Please try again later.” I contacted the chat assistant and they couldn’t determine why my account wasn’t working so now I have to reach out to the Online Technical issues dept during the week. Please run another update to fix glitches.

App Privacy

The developer, Service Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You Might Also Like