Service finds money in your inbox by checking your eligibility for flight compensation and monitoring hotel price drops. Flight delayed, cancelled or overbooked? Did your hotel rate drop? No problem - with a simple inbox connection we’ll find all the money that you’re owed!
We’re very happy to announce that Service is now part of ClaimCompass - a customer service and air passenger rights champion which has helped over 200 thousand travelers claim and receive tens of millions of dollars in compensation!
Get the money you’re owed without having to lift a finger. Simply connect your inbox and Service will find any past flights for which you’re entitled to compensation, store and monitor any upcoming reservations, as well as automatically rebook your hotel room if the rate drops.
WHAT YOU CAN EXPECT
COMPENSATION FOR FLIGHT DISRUPTIONS
Get up to $660 / €600 per passenger for each of your delayed, cancelled or overbooked flights to and from Europe (EC261 Regulation)
Receive miles and vouchers for US and Canadian flights
Find any previous flights eligible for compensation upon first inbox connection
Store and monitor any upcoming reservations and automatically claim any money owed
Sit back and relax - we handle everything
HOTEL REBOOKING AT A LOWER RATE
Save money when the price of your hotel room drops
We are constantly monitoring your rate to make sure we get you the best price
We support the most popular hotel chains: Best Western. Carlson Rezidor (Radisson & Park Plaza), Choice Hotels, Hilton, Hyatt, IHG, Marriott, Starwood and Wyndham
On average, a frequent traveler saves over $600/year with Service!
Starter: $0/year, no upfront fee, we will charge our Success Fee only if we manage to help you get compensation. Regular Service.
Frequent Flyer: $49/year, no Success Fees on US flights and only 20% on flights to and from Europe (EC261) and enjoy Priority Service.
Road Warrior: $199/year and you keep 100% of the money we save you, without any Success Fees. In addition, get a White Glove service.
“An app that you’re going to love. It does your complaining for you.” - The Today Show
“Service did it. The whole thing took about half an hour. Oh, happy day!” - CNET
“Continue your travels. Call a family member. Go have a fantastic meal. Meanwhile Service is hard at work for you, solving your issue.” - TravelPulse
Service by ClaimCompass on the web: https://getservice.com/
ClaimCompass on the web: https://claimcompass.eu/
Follow us on Twitter: https://twitter.com/claimcompasseu
Like us on Facebook: https://www.facebook.com/claimcompass.eu/
Have a question? Contact us at
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Ratings and ReviewsSee All
A Much Needed App
I don’t about anyone else, but I am grateful for any extra assistance in obtaining money or vouchers for something such as delayed flights, which I never would have filed a claim for in the first place. Service has been amazing and I have successfully received vouchers through the claim they provided. I don’t travel enough to do the yearly cost, so I do the per claim fee and I think it’s fairly reasonable.
The customer service is AMAZING! I have never dealt with a company where I can continually respond to the same customer service person that initially contacted me. I followed up with a claim once and was not only able to easily reply directly, but I also replied a few days later with no issues and spoke with the same person. This does not happen often ! It’s always some automation or oneway email line that is used for customer service at other companies.
At the end of the day, this app is a luxury that I am grateful someone thought of. The more I travel I will definitely be upgrading my membership.
Service provides a great service
Service is fantastic overall.
It seems most of the negative reviews are grumpy that a given airline denied a certain claim. This flavor of frustration aired at Service is misdirected. It was the airline that wronged these folks and Service can’t guarantee that a crappy airline will provide compensation. But that’s not the point.
The point is that they make it ten times easier to fight for compensation to make up for poor airline service. Instead of having to deal with the airline directly and input painstaking detail, Service just takes care of it all. And for that work, they charge a fair rate, even giving consumers an option of whether they would prefer to pay for an annual subscription or if they would prefer to pay per successful claim. If you pick the latter option, you are literally risking nothing. The app continues to improve as new features are rolled out. I plan to renew my subscription next year.
Totally worth it
I’ve had this app for about a year, and I was impressed with it because they got me a couple of airline credits when my flights were delayed. But it was nothing compared to what they did for me last month. I recently had a nightmare experience trying to travel from Rome to Los Angeles on British/American Airlines; a delayed flight caused me to miss my connection and left me stranded in London. The chaos almost made me miss a family wedding in which I was the best man. I got there in one piece but my luggage didn’t arrive. Service contacted the airlines without even checking in with me first and got my companion and me a full refund of our entire tickets which totaled $1500. If that’s not a reason to use this app, I don’t know what is.
With Family Sharing set up, up to six family members can use this app.