ServiceBench 4+

Name: ServiceBench
Rating: 2.7 (37 reviews)
Author: Asurion Services, LLC

Asurion Services, LLC

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- 2.7 • 37개의 평가

- 무료

설명

Your Network. Mobilized.

Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease.

Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.

No Internet? No problem. You can work all your jobs offline, too!
Guided workflows ensure that tech collects necessary data and provides status updates
Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
Generate customer invoice and process payment*
View all jobs, daily schedule and route details
Turn-by-turn driving directions supported within your favorite mapping app
View all stored customer contact phone numbers with on-click calling capability
Search and view service history*
Attach and name pictures
Touchless features such as eSignature to promote safety

Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com

*May not be available in all regions.

2024년 10월 24일

버전 v24.39.4

This version contains performance improvements and bug fixes.

2.7/5

37개의 평가

Problem syncing

Has a problem syncing with the website for Service Bench. I have to manually close the job correctly every day.

Thank you for your feedback. Please contact servicebenchfeedback@asurion.com so that we can get more details.

It’s great now

Some issues syncing here and there but all in all it’s a massive upgrade from the last couple of versions and vastly greater then the original!

Please contact us at servicebenchfeedback@asurion.com if regarding the job syncing issues you are experiencing so we can get additional information.

As far as the back button, we have completed an extensive amount of work, including UI improvements and optimizations with a new version released in mid to late October. Please upgrade to the latest version and contact us if you are still experiencing issues.