ServiceDesk Plus MSP 4+
Zoho Corporation
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- Gratis
Capturas de pantalla
Descripción
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
Novedades
Versión 5.11
1. This version is compatible with server build 14900.
2. Resource images and resource details are supported on the Add/Edit Request page and in Request Properties from server build 14900.
3. Refer Additional Fields (RAF) are supported in the Add/Edit Request from server build 14900.
Calificaciones y reseñas
A lot of function doesn’t work with iOS11
After upgrade IOS11, Work log can’t modify and delete anymore, also which click on accouny crash and close the app
Meh
Not all parts of the app work. Can't clear notifications easily, so there is always a badge on the icon. Trying to see detail for a ticket doesn't work, app freezes.
Decent, Needs More Work
The app logs in and I can work with Requests filtered by Account and/or SDP-MSP View filters.
The keyboard has difficulty dismissing once logged on and browsing Requests. It doesn't dismiss easily and it needs attention.
Privacidad de la app
Zoho Corporation, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.
Datos asociados con tu identidad
Los siguientes datos pueden recopilarse y asociarse con tu identidad:
- Ubicación
- Información de contacto
- Contenido de usuario
- Identificadores
Datos no asociados con tu identidad
Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:
- Contenido de usuario
- Datos de uso
- Diagnóstico
Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles
Información
- Vendedor
- Zoho Corporation
- Tamaño
- 29.4 MB
- Categoría
- Negocios
- Compatibilidad
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- iPhone
- Requiere iOS 13.0 o posterior.
- iPad
- Requiere iPadOS 13.0 o posterior.
- iPod touch
- Requiere iOS 13.0 o posterior.
- Apple Vision
- Requiere visionOS 1.0 o posterior.
- Idiomas
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Español, Alemán, Bosnio, Checo, Chino simplificado, Chino tradicional, Coreano, Croata, Danés, Esloveno, Finés, Francés, Hebreo, Húngaro, Inglés, Italiano, Japonés, Neerlandés, Noruego bokmål, Polaco, Portugués, Ruso, Serbio, Sueco, Turco, Vietnamita, Árabe
- Edad
- 4+
- Copyright
- © 2025 Zoho Corporation Pvt. Ltd.
- Precio
- Gratis