ServiceM8 - Field Service App 4+

Name: ServiceM8 - Field Service App
Rating: 4.6 (335 reviews)
Author: Eroldawn Pty Ltd

Eroldawn Pty Ltd

- 4,6 • Оценок: 335

- Бесплатно
- Включает встроенные покупки

Описание

ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.

ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.

Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.

Download the app & tap ‘Try Demo’ — no sign-up required.

Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring

Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures

Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients

Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes

Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online

Time tracking & Timesheets

• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online

Mobile & Online Payments
• Accept contactless payments with Tap to Pay on iPhone
• No extra dongles, terminals or hardware needed — just your iPhone

Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history

Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage

Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting

Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial

Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services

In-App Purchase Terms
When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase.

Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy

The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.

25 июн. 2024 г.

Версия 12.0.6

Minor fixes and improvements

4,6 из 5

Оценок: 335

Amazing Field Service Software

We have used ServiceM8 for over 5 years to run our business and it has been a major part of our success. The software has many tools which can be used for different types of businesses and the pricing blows the competition away. The customer service is very thorough and helpful when we do need support. The only challenging aspect is setting up the software to your needs as it takes time to figure out what your business needs or does not need but as I have mentioned most tools are there. We also love being able to customize our forms, invoices, estimates, text/email notifications, and other documents.

Incredible

No app is perfect, but this one has been as close as they come. Been using it for my small business for over a year. Very stable. Saves lots of time. Best job management app!

You can pay lots of money for something with more features, but for most small-to-medium businesses, this is all you need.

Very thankful!

Great app but has iOS 13 bug...

I’ve been using this app for my business for over two years and I love it. It’s absolutely essential in my daily routine. That being said, there has been a bug ever since I installed iOS 13 beta on my iPhone X and it has has carried over to the final iOS 13.1 release on my iPhone Pro Max. The app crashes every time I attempt to book a job. Works fine on my iPad Mini 2 running 12.4.1 though. I just assumed it was a bug within iOS 13 but as I said, it has carried over to the final release of the OS. Other than that, I highly recommend this app if you’re looking for a tool to log and book appointments, as well as well as managing a team of employees being sent out on field jobs. Keep up the good work.

Hello,

Sorry to hear you're having issues, if you're experiencing this issue it means you're still using ServiceM8 7 app (designed for iOS 12), you'll need to update to ServiceM8 8.0 app (available on the App Store since the public launch of iOS 13 on 20th September), once you've done this the issue will be resolved.

Hope this helps, if you have any issues please get in touch with our support team for further assistance at support@servicem8.com

Разработчик Eroldawn Pty Ltd указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.