ServiceMax Zinc 4+
ServiceMax, Inc.
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- Бесплатно
Снимки экрана
Описание
Zinc connects technicians with the people and information they need.
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
Что нового
Версия 10.2.0
Improvements and bug fixes
Оценки и отзывы
We’ll see this plays out I’ll start with 5. Good luck 😑
I plan on developing VR MMOs someday, I use my iPads when im out an about since I don’t want to lug around my 50pound desktop (actually I do, but people would probably question my sanity). I have hopes this will be very useful to me when I find or build a team to work with.
Rely on it everyday
All of my work communications happen in Zinc. It’s a great app that constantly gets better and better. No matter who I need to talk to, they are just a click away. I don’t need anyone’s phone number and whenever we work with contractors they can be instantly added to our conversations using their email address. Couldn't imagine working without it!
Everyday efficient communication
Use Zinc everyday to commute and share files. Love how easy is to get things done and reach all my teammates.
Video calls are sharp and instant. Group messages keep things going.
Конфиденциальность приложения
Разработчик ServiceMax, Inc. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.
Связанные с пользователем данные
Может вестись сбор следующих данных, которые связаны с личностью пользователя:
- Контактные данные
- Пользовательский контент
- Идентификаторы
- Данные об использовании
- Диагностика
Не связанные с пользователем данные
Может вестись сбор следующих данных, которые не связаны с личностью пользователя:
- Диагностика
Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее
Информация
- Продавец
- ServiceMax Inc
- Размер
- 57,8 МБ
- Категория
- Бизнес
- Совместимость
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- iPhone
- Требуется iOS 13.4 или новее.
- iPad
- Требуется iPadOS 13.4 или новее.
- iPod touch
- Требуется iOS 13.4 или новее.
- Apple Vision
- Требуется visionOS 1.0 или новее.
- Языки
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английский, голландский, датский, испанский, итальянский, немецкий, финский, французский, шведский
- Возраст
- 4+
- Copyright
- © 2022 ServiceMax, Inc.
- Цена
- Бесплатно