ServiceMonster 4+
Schedule jobs and get paid.
ServiceMonster LLC
Designed for iPad
-
- Free
Screenshots
Description
Organize your business.
Schedule jobs, take notes, create invoices, process payments, and manage your technicians and their routes. Business management simplified.
Simple scheduling to fit your workflow.
Day, week, month, and agenda view.
The home screen with everything you need.
Search your account, add new customers, manage your leads, view account recent activity, manage all activities, customize company settings,
Complete job management from your phone.
Check in and out of jobs easily, take photos on-site, contact customers, collect signatures, and edit work orders all from one screen.
Manage from the field.
With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess.
What’s New
Version 1.4.16
- fixed issue where billing address wasn't populating automatically when entering a new credit card
- improved error handling for certain role permissions
Ratings and Reviews
Mobile app is full of flaws
Their software has good intentions. Their desktop version is solid for the most part. Their mobile app has nice features but is full of bugs that they let linger. For instance, their text messaging feature in the mobile app is blank, you can’t see what you’re sending, but it’s there. It’s not reassuring to send messages this way. It’s been like this for at least a month. They keep promising to fix it with each new release. The release comes out and the problem are still there. With each new release, it brings a new set of problems. I wonder how much testing they do before they release it.
The people on the helpline, for the most part are very good. It’s the people they answer to that seem to be the problem. They don’t have a sense of urgency when it comes to fixing these issues.
I’m being forced by my franchiser to use this company. I would’ve put them in my rearview mirror if I had my own choice.
I hope they get their act together and soon.
Job history
It would be very helpful if you allow us to be able to go back more than 2 weeks to review old jobs and history like the previous app allowed. The only way for this to be done now is for the company admin to allow us access to all employees scheduling. For obvious reasons the company can’t allow this. Can you change the parameters for the different security roles to allow the assigned person to each role to be able to go back and review their full histories on previous jobs ?
Desperately needs more updates
5 out of 10 uses this app crashes or stop loading pages forcing you to have to restart the app. Uploading pictures on network data is very spotty even in urban areas where 5g is readily available. Needs a reporting system for when app crashes so that developers can see realtime what’s going on. It feels like this app was created in a rush and not thought out completely. Unfortunately I’m forced to use whatever is available since my business is based on this software. It does have potential but needs to be worked on regularly to work out bugs. When these issues are worked out would love to give a 5 star review
App Privacy
The developer, ServiceMonster LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ServiceMonster LLC
- Size
- 62.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2021 ServiceMonster LLC
- Price
- Free