SHEIN - Shopping Online 12+

I was very skeptical about ordering from this site. I read so many complaints about cheap material, clothing smelling, irregular size I could go on. I needed a Indian inspired outfit for a wedding in Dec 2021 and didn’t want to spend a lot. My niece persuaded me to look on the app. Needless to say I found something beautiful and very affordable. Idk what Shein the people are complaining about. I have made a purchase practically every month since my first order( help I need a intervention 😏). I’ve sent back items never because of the above mentioned complaints. It was either I didn’t get the size right or the way it fitted on me. Every size 14 doesn’t fit the same on every size 14 body. 🤷🏽‍♀️ Shipping is definitely fast. I had one delay in shipping contact customer service and was assured my item was coming. Even with the delay the item still came within the time frame. People also have to remember the time difference. When your up and about customer service for them is closed. For the people sitting on the fence nothing wrong with reading the reviews I do all the time. But don’t let that stop you. Try it yourself as I finally did. Hopefully you’ll be satisfied as I am. Not a bad purchase yet and I love all the compliments and the shocked faces when I tell them where I purchased it from.
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I’ve been lucky enough to win many of the games shein has to offer and accumulate credit to use in items I never thought I would be able to afford with the place I am in my life right now. Unfortunately some actions will cause the game to “glitch” basically penalizing you for trying to win them faster. It’s a minor but annoying thing to deal with but it’s doable.

The customer serve is never available for live chat so if you want to reach anyone you will ALWAYS have to submit a ticket and wait to 24 hours for a scripted response but I’ve be satisfied enough not to feel the need to reach out until my recent issue with ordering a PS5. I’ve ordered one and had no issue receiving my order and it even arrived quick! I was so satisfied with the item I wanted to purchase another with the credit shipped to same address everything would be the same for the order however I was met with a notice on my order requiring a bank statement to basically verify Im not a fraud or doing anything fraudulent. They rejected my documents and I’ve now attempted to order one with it being my 5th attempt trying to get a second order shipped to me. I can’t even get ahold of CS quickly to ensure I don’t get a email saying they suspect fraud and cancel it once again then I miss out on the extra discount they have going on…. Hopefully no one else is having this issue but a part of me is thinking they just don’t want to be letting these go with credit basically free… bummer

My daughter informed me about this site. When I was looking through it I was not impressed at first, because the clothes are very nice but the prices are very cheap. I said the quality of these clothes are not worth it, until I had to get ready for a huge birthday party theme. The only place fitting the theme for this party was Shien, so my girlfriends and I took a chance and started ordering merchandise and clothes. Our shipment came to us in 3 days and less. We tried the clothes on and was in shock. The clothes not only looked nice but the quality wasn’t cheap either, however their clothes are not true to size not saying it was bad. It made us feel extra great returning the clothes for a smaller size. The customer service person was so awesome. I had to turn in an outfit that was out of stock and she literally helped me try to find something close to what I wanted. The exchange was super easy and getting the right size did not take long at all. My husband loves the clothes here as well, so good bye Walmart, Target and other quick shopping stores. Shien has gained a true shopping customer with me. The only problem I see is this site needs to keep more things in stock, because a lot of pretty clothing sales out really quick. Good job Shien and keep up the good work, I’m truly impressed with this site and the customer service.