Shep Hyken App 4+

Shepard Presentations, LLC

Designed for iPad

    • 5.0 • 2 Ratings
    • Free



“Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired.” – Shep Hyken

If customer service is important to you, and you know it is, then this app is a must-have!

Shep Hyken is a customer service and experience expert, best-selling author, and award-winning keynote speaker. This app is updated every week with Shep’s latest customer service and experience tips, articles, podcasts, videos and more.

This app is for everyone! Customer service training is critical for everyone – and it should be ongoing. The content Shep provides is “must-have” information that will take you and your organization to higher levels of success.

Get ready to experience Shep Hyken “on the go.” Tap into Shep’s world and you will learn how to create an amazing customer service experience for both your customers and fellow employees.

What’s New

Version 1.6

According to the App Store Connect we have one or more unresolved issues with the app.

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

CindyPass ,

Great Customer Service Information

This app provides great customer service reminders, articles, videos and tips. Shep is Amazing!

App Privacy

The developer, Shepard Presentations, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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