Shiftsmart - Find Work 4+

In the month of March 2022 Shift smart ran a Circle K campaign and the promotion was that if partners worked before the 20th of March they would be payed a $100 bonus. I worked at Circle K through Shiftsmart twice on March 12th and twice on March 15th and once on March 16th. The Shiftsmart app is very faulty and low quality and will not work correctly unless on a WiFi connection making it difficult to clock in upon your shift as Circle K has no guest WiFi . When I called support to inform them of the difficulty clocking in, the guy on the phone instructed me to go ahead and work the shift you chose in the app and then message management and they will insure that you are paid. Well on the 12th of March I was able to use an EMPLOYEES hot spot and clock in and out that way, but on the 15th and 16th this was not possible so I was not able to clock in so I worked any way and then messaged management as I was informed.

They promised me through numerous emails that I would be paid, but they have NOT payed me YET! Nor have they paid me the bonus promised for working before March 20th that I should be guaranteed for the document day I worked on March 12 where I could clock in. I emailed shiftsmart and informed them I will be contacting a lawyer if I am not paid. They said they would pay me and then erased my history from their app!! I will be seeking a law suit for unpaid labor.

I enjoy using this app and who i am working for three them because I can choose what location I want to work at and what hours I want to work there. Only thing I would slightly change is the amount of hours your allowed is 4 and there are times when i know that my help would be much more appreciated if I could work just a couple more hours to help finish projects there. Otherwise working for Shiftsmart has been great. There has been a couple of things about the app that get my concern. Being able to speak to somebody immediately and get a response immediately it’s not something that is always available.. It seems you have to read for a bit for a response. Which I assume is because of how busy this company has become. Also, there have been some programming issues as to where I have picked a location to work at and a time to work at it and at some point the time was adjusted the location was changed, no notifications came and then I was marked down as a no call no show, and that affected my set teens as far as an employee because of the malfunction. There’s just a couple little details that I would change about the app however, in general, this is a great way to work.

I’m a single mom and I am in school full time to become a CST, so I thought his app would be convenient to help me make my own money on my own time. Only giving 5 stars bc the 1 star reviews always get buried and deleted. So it took forever to do the video interview process because the next prompt wouldn’t load in. Only shows me shifts that aren’t flexible with the start time and it will notify me that a shift is available after the start time for that shift has already passed. For example, it will say pick a time to start between 7-am-4pm but the only option available is 12pm. It won’t allow me to come in earlier or later. Or it will say a new shift is available and I open it asap, but it says the start time is today at 12pm and I look at my clock, it’s already 2pm. I’m constantly being logged out of the app. I finally uninstalled because the last straw was them making me reinterview again for no reason without any warning. All of the shifts are locked until I re-record a new interview and the prompts aren’t loading in and when they finally do, they fail to upload so the problem still hasn’t been fixed.