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When I was setting up my account I had to put another state as my state address. There is not an option for New Mexico. Also, when I was entering my name I kept getting an error message for me to remove any special character in red under my first and last name. I did not have any special characters in my name. I did in my password. It took me a little while to figure out what the issue was. And finally, please include information about how the points add up and that you loose all your points if you do not ask the cashier to use them. I still do not know how the gas points work.

Texas and New Mexico are at the very top of the list when creating your account. You can have special characters in your password, but you cannot have them nor spaces in the name fields.
Simply provide your Rewards # at checkout to earn one point per $ on qualifying products. Once you earn 100 pts, they convert to a reward that you can redeem for gas, free groceries, or discounts. Any pts under 100 expire at the end of each month. Rewards expire at the end of the month following when they were earned. For fuel, you simply enter your fuel code at the pump to redeem. For cash and groceries, you'll need to tell your cashier how you'd like to redeem.
www.albertsonsmarket.com/page/savings/rewards

Sadly, this is one of the worst shopping apps I have ever seen. I understand that Albertsons Market is not part of the Albertsons companies (don’t let the name fool you), but they should consider reviewing the apps by the Albertsons companies because those apps are modern, easy to use, and convenient. This app is clunky, complicated, and downright confusing. One example where this app could easily and quickly make improvement is to incorporate the scan feature to automatically add any and all deals for a product simply by scanning the barcode of the product. I tried that today, I received a “product not found” pop-up. The item was on sale with a digital coupon o my, but you had to manually search through the coupon section and manually click “clip” to get that deal. Even searching for the product, which I found by doing a manual search, did not bring up the digital coupon.
This is 2024, not 1999. Please make your app user friendly, or go back to the highly effective paper coupons. Again, download and use the Vins/Albertsons/Safeway apps and see how easy they are to use and how modern they look.

We're sorry to hear that you have been having issues with the app. We are constantly updating the app and trying to improve the online ordering experience. We'd be happy to try and trouble shoot any issues you may be having. Please just reach out to guestservices@unitedtexas.com.

I have the hardest time using this app because it does nothing most of the time. I open up the app and it just stays on the opening page. There is no way to move on to another page. Basically you have to wait until the app feels like working. I can’t use the app to shop when I need to. So I’ll go to Smith’s app and do my grocery shopping using their app and I guess it’s Albertsons loss. Like most people, I don’t have time to waste. When I want to do my shopping I need to get it done and not wait for the app to decide if it’s going to work or not. When I use it in the store, it either stays on the opening page or it keeps freezing. It’s not an internet problem because I have no issues with any other app I may open at the time. It’s very frustrating and I am very close to removing the this app and forgetting about shopping at Albertsons unless I’m near by and need to run in and grab something quickly.

This doesn't sound right at all. Please contact guestservices@unitedtexas.com so that we can get the app working properly for you!