I didn’t have any bugs with the app like some others, but my roommate summed up this year’s version of the Monopoly promotion perfectly, after watching me open and scan these codes for 90 minutes: “What a waste of customers’ time!”Prior years, the promotion was a nice little collection game. You had a gameboard, you knew what to collect, and there was some digital integration for bonus content but it wasn’t everything.No longer does this feel like a fun little reward for being a regular shopper: it’s WORK!You can’t enter multiple codes at once, the buttons aren’t all available on one screen so you have to constantly scroll to enter more codes, and you have to play a pointless chance game that gives you the illusion of choice but really manifests itself as 4 extra inputs. On top of THAT you have to tear each of these things open without damaging them.If you want to get value from your Monopoly tickets—and spend say, $150—you are conscripting yourself to an hour of free time post-shopping of using this dinky app at least.Simplify this process, automatically load them onto your account, SOMETHING. This was truly excrutiating for the little value I got back from it. I had to have spend at least $2000 at Safeway during this promotion, and felt like I lost far more in time than I earned in cash.

This app must’ve been designed by a 6 year old. No self respecting app designer would claim this. An absolute MESS of an app. The functionality is terrible! The stupid pointless match game that shows up every time you scan a card? A colossal waste of time and annoying EVERY SINGLE TIME. If you could scan multiple cards at once everything would be so much easier. Also the fact that you can only enter one entry sweepstakes at a time?? Are you kidding? I had over 300 tokens and there’s absolutely no way I’m gonna spend all that time entering 300 times for a cost of 1 token each time. Who came up with this honestly?! Also the fact that they've reverted to entirely digital is shameful! My elderly parents used to love playing this game when it was a paper board they would give you, now they have absolutely no idea what to do. Acme should be ashamed of themselves, they must know no one wants to waste their time entering all these stupid tickets in. Absolutely disgusted and will no longer be playing or shopping at Acme.

I remember when I moved to the Bay Area my housemate and I played monopoly that year and we thought it was amusing but grew frustrated with the great effort involved in figuring it out and keeping track of the little pieces of paper. So I’ve ignored it for years. But this year I opened some and realized there was an app. I had a little trouble with the login, but I made an account on their website, and then I was able to scan in my tickets, and it was quite painless. I could imagine kids and parents having a lot of fun with it, getting to scan bar codes like a checkout person, which honestly is still like a little magic trick that happens everyday at the supermarket. Thanks for making this app, and I hope you keep working on the bugs, but it has real promise and is now a fun little addition to shopping.

When I first started playing the game this year the app worked fine. Awkwardly built, but it worked at least. The second time I went to scan more tickets, I became stuck in an endless circle and never got past the initial login. The third time I tried, I got logged in, but just got a screen showing a list of the participating brands and could not enter any codes. Now, I can enter codes, but only manually. There is no scanning option. I have too many tickets to be willing to spend hours entering all of the codes manually. I’ve deleted and reinstalled the app multiple times. Most frustrating of all is that there is no customer support! I’m sure that if I knew how to Completely remove the app I could reinstall it and maybe it would work. Please provide a way to get tech help. I’ll be very annoyed and disappointed if I wasted all of this time collecting game pieces, opening them, and trying to get the app to work for nothing but I am about to give up!