Shopify Balance 4+

The concept of the app is great, however it is not user friendly if you have more than one site. The ability to easily switch from site to site and multi site support needs to be added. Otherwise, if you only have one site, this app should work well for you.

Hey, there. Thank you so much for taking the time and sharing this feedback with us. We can see how having multi-store login/support can be beneficial for merchants managing multiple stores or businesses, and we'd be more than happy to share this feedback as a feature request with our development team for future considerations. Cheers. -Elias, Shopify Support

I’ve been signing up and building sites for clients on shopify for years. Payouts used to be seamless and very effecient. Recently they’ve changed their payouts to make new accounts to use shopifys own banking system by default. There are some nice features to their banking system, but most accounts don’t like using it. Specifically because it makes their bookkeeping more complicated. Switching out to customers own bank has turned into the biggest headache. It feels like they are purposely trying to make it difficult so you relent and use their system. Obviously they would prefer to keep your money on their books for financial purposes. So this just feels like shopify is turning into a scammy financial institution. I’ve contacted support many times to try and get one client’s payouts resolved with no luck, and this app just makes everything more complicated and doesn’t even work for my client. Stop trying to be a bank and just focus on the e-commerce, the thing you were actually good at.

Hi, there. Thank you so much for your valuable feedback! If your clients prefer not to use Balance, they do have the option to do so. If they want to disable Balance and revert back to a traditional bank account we have instructions on that here: https://shopify.link/bpjR. All the best! - Skye

Installed to find I can look at the balance of accounts, but cannot move the money. Tap the button and nothing happens - deleted and reinstalled app, didn’t work - shut off phone and turned back on, and still doesn’t work. Have to log in on website to do, kind of defeats the purpose and cannot see why a separate app for this Balance vs the Shopify app is necessary. (Also, can see finances in the regular Shopify app but it always shows balance as zero, can only see balance on web/site or the Balance app, but can only move money on website NOT app)

Hi, there! Thank you for taking the time to reach out here. We're aware that version v2.6.0 of the app had an issue where the move money button would not respond, caused by certain accessibility options being enabled. The most recent version of the app should resolve this, so please update it and let us know how it goes! Thank you. -Brie, Shopify Support