Shortcut: Wellness For You +4

So grateful to have access to shortcut to come come, color, style, and blow out my hair at my home. Have had them come to my home many times and loved each person who came. Professional, clean, friendly stylists who do an amazing job! Can’t wait for my next service.

I got my hair cut by a man on the VIP list. I wanted thin, face framing strands right in the middle — chin length. After chopping a thick chunk of hair way too short right off the bat, he attempted to layer it into my hair, cutting more of my hair shorter and shorter. The result was a choppy uneven mess that I had to clip up for a month, and am still attempting to grow out. During the process he admitted to me he had been fired from hair salons before and that’s why he went to shortcut. He told me he didn’t really know how to frame women’s faces (a fact he should have told me before the cut when I asked him if he could do it). He said “but you believed I could do it couldn’t you, because I talk so confidently”. Made me really uncomfortable and took forever to leave after the cut. Shortcut comped the cut, but I explained the situation to them. I don’t want this happening to other women. They reassured me that they would handle it, yet here he is two months later still on the top of the VIP list. Probably could’ve had a better haircut at great clips. Really disappointed in the lack of response from Shortcut and I sincerely hope this doesn’t happen to anyone else. Will not be using this app again.

First time ShortCut user, booked Borukh for a quick haircut for a wedding. His tools were clean and the haircut was crisp. He took his time and even gave his own input when I wasn’t too sure what to get. I was fully satisfied and he cleaned up after himself. So much more convenient than waiting at an actual shop. 5 stars