Showcase Cinemas - U.S‪.‬ 4+

I live closer to an AMC, BUT they don’t maintain their seats. I actually started a list of what seats not to seat on. In your theaters I’ve yet to see 1 chair broken, the leather torn or the seat being tilted. Plus the popcorn in Farmingdale is freshly popped- unlike your Hicksville location. I rather drive a little further for a better experience.

I love the fact that the Showcase Cinemas app has the online ordering feature. It really adds to the movie going experience. However, whenever I go to pick up my order at the designated area, I am always told to wait on line with the people who haven’t used the app. I always tell the concession worker that waiting in line with the people who haven’t used the app defeats the purpose of using the app. There should be a designated person that makes the online orders, especially in the weekend when it gets busy.

Tried buying tickets and ordering food in advance and the app always timed out before I could finish. Bought tickets on my pc, came back to app to order food and after selecting food and entering credit card info the button to complete the order stays faded out and I can’t complete the order. Tried multiple times, as the saying goes: “insanity is doing the same thing over and over and expecting a different result” so I gave up.