Showtime Anytime 17+

To whom it may concern,

I have had the Showtime Anytime app on my phone for quite some time now and now anytime I open the app and attempt to login, sometimes it will take me to the screen to choose my service provider and when I click on the provider, the screen just stalls out. Other times when I choose my provider, the app will close and take me back to my Home Screen. I only seem to encounter this issue on my iPhone but not on my Apple TV. I did notice this started after iOS 14 was released, so maybe that has something to do with the issue but the Showtime Anytime app is the only app that I seem to be having the issue. I have deleted the app and reinstalled the app a few times but that has yet to resolve the issue. Any help or guidance would be greatly appreciated.

We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at showtimeanytime.com/help where you will find contact options for Customer Care. We want to help!

Just a heads up. This is one of the absolute worst “privacy policies” and “term of use” I have ever read in my life. Carefully read thru them. When it comes to every single thing you do online with your phone, they track it, store it and share it, once you agree to their service. Then it’s now open information to absolutely anyone Showtime decides to share it with, including BUT not limited to your internet browsing, purchases online and ALL online activity on your phone. This information can be shared with your contacts on Facebook, Google and any other companies Showtime has an agreement with at this time or on the future. They indicate you can adjust your privacy settings at EACH of any of their partners. However, you CANNOT adjust your privacy settings with them. And of course you will have no idea how many partners they are sharing your information with at all.

Unbelievable, I love the Showtime content but they have lost me as an online customer and until they offer the ability to choose to share your information with their partners, absolutely no one in my house with use this App. So disappointing.
I would give 0 stars if it was possible for signing away any form of privacy just to view content online that you already can watch at home. Absolutely Crazy.

We would like an opportunity to speak with you further and see how we can improve our SHOWTIME experience for you. Please visit showtime.com/help where you will find contact options for customer support.

I do enjoy watching Showtime, however, I am annoyed the app will constantly log me out. This is especially annoying since I need the app in order to watch Showtime on my Xbox One & I’ll be in the middle of a show then be told I need to log back in. I’ve already uninstalled and reinstalled the app a few times and this issue still persists. Each time I have to log back in it shows my Xbox is not a registered device and I have to re register it again. It’s just annoying and the only issue I have with the app. It happens about every two days. If it wasn’t so frequent I probably wouldn’t care nearly as much. When this issue has been fixed I’ll be more than happy to change my review :) otherwise this app works very well for me and I don’t have any issues at all.

Update: well, it no longer logs me out. Instead when it auto plays to the next episode, I will get an error message that something g went wrong and I have to back out to the main menu and then go back to the episode I was watching. I’ve done all the same troubleshooting steps (logged out, uninstalled, powered off, etc) and it still happens. Although I am not having to log back in, the issue has gone from every couple of days to every episode... so this is not hopeful progress...

Thank you for taking the time to bring this to our attention! It's unfortunate that you are experiencing an issue while attempting to view your favorite SHOWTIME content and we are here to help get this resolved. Please visit showtime.com/help where you will find contact options for customer support.