ShutEye®: Sleep Tracker, Sound Ratings and Reviews

I am so grateful for this app. I keep odd sleep hours and they fluctuate weekly. This app is teaching me better sleeP Habits. I worked so much for years at all different hours of the day that I just got used to sleeping two or three hours a night. Because of the programs, music, meditation and stories I’m sleeping more at the same time. And even at night. I’ve stopped having to take a nap. If I get tired, I find something else to unpack clean and repack. It keeps me moving. Their guidance was good in the free portion of the app there are still alot of choices for sleeping, but after paying the fee for premium, I’m getting one-on-one help. I’m getting an analysis of my sleeping habits. It has opened my eyes. It’s been over 90 days and I slept five hours straight last night guys. but listen to this. I got up walked around taking deep breathes and got a drink of water. I laid back down and closed my eyes. When I awoke, 4 hours had gone by. That’s the most of slept in 24 hours over the past 50 years. I sleep better and I feel better. I just needed to realize that I’m not in a hurry to do anything anymore and I only have to make myself happy. If you really want to take your sleeping problem under hand, try this app for thirty days. See what happens. Deep breath. Love this app and those who have given their precious time to me. Thank you.

It’s great to hear you found our sleep recorder and tracker helpful. We believe the analysis really helps users better understand their sleep quality and habits like grinding or snoring. We also think understanding our sleep can help us improve it and resolve problems. Thanks so much for sharing your thoughts!

I absolutely enjoy it, it has helped me a lot within my sleep it gives me the important info with in my sleep, tells me how bad my snoring is and if I should talk to my doctor about it, it tells me if I sleep talked, it also tells me about what is happening around me while I sleep it also tells me how deep of sleep I’m in, it also gives you a chance to experiment with different types of sounds and music that you like and stories that you would like, it also gives you a chance to put on smart alarm which basically means that you pick a time and whenever you’re in the light sleep, it will put on that alarm so then you can wake up, and a bunch of people may be wondering, does it cost any money? Yes, it does only for the VIP. Otherwise, it is totally worth it. And if you’re curious about what your dream means. There’s a little dream list and it tells you what they mean I hope you consider getting it.

NOTE TO DEVELOPER BELOW👇🏻

Dear developer I have a request could you please add him some more dream meanings and also the little present box has been saying one more day but then the next day it is still there could you fix that? thanks.

We’re so happy to hear ShutEye was able to help you! We hope all the different meditations and sleep sounds can send you right to bed. We also spend a lot of time making sure our library offers high-quality content. Thanks so much for the feedback.
Also, please let us know if you have any suggestions for how we could further improve. And, again, thanks so much for the feedback!

So first let’s talk about the good part. Whenever you hit the sleep button at the bottom of the Home Screen, it will let you put sleep notes and stuff like that as reminders and stuff. Than after that, you can choose the relaxing sound you would like to hear while you sleep. My favorite part in my opinion is that it also lets you choose an alarm and you can get really happy ones and stuff. I woke up feeling refreshed for the first time.

Now for the bad part. First off the calendar was one day in the past for me. Like today is Friday but it said it was Thursday. It also did not let you see what you said during the night becuase it kept making you buy the subscription. It shows you ur best ones though- which was just my parents talking instead of me.

My recommendation is that they should make a possibility to see what you said during the night without having to buy it. Also to make it to where you can change the calendar. Maybe even a way to where you can make a recording of your voice so that the app can detect it in your sleep, instead of picking up others talking. I would also like if we could put our gender in, that would be nice too. Thank you .

Thank you for your feedback on ShutEye. We value your suggestion and will provide more adjustments. We will pass on this feedback to our development team for future consideration. If you have any further suggestions or questions, please let us know. We're always here to assist you.

This is such an awesome app. I forget how I stumbled upon it but it’s a good one. Not great but pretty good. I am currently using a competitors sleep app at a premium level and I really like it but Shut Eye looked interesting so I took it for a test ride. I love all the sounds and stories and that stuff. I love all the reports. Pretty darn accurate. But here’s the deal breaker for me. I need to use a sleep app that knows when I’m sleeping and knows when I’m up in the morning. You have to manually tell this app you are going to bed. And then I need to manually turn the alarm off (every night) because I don’t need to be waking my wife at 3:30am. And then I need to tell the Shut Eye app that I’m up. And I forgot a few times to say I’m up in my trial (which I wish was 14 days since I forgot to start the app two nights and never saw how the app really works before the trial expired) Nope, I need an app that talks to my watch. I need an app that wakes me on my watch with a vibration, not have an alarm go off that wakes my wife and the dogs. I need a sleep app that is smart enough to know I’m in bed and an app that is smart enough to know I’m up for good. If this app ever syncs with my watch I’ll pay a lifetime premium for the app. But as it is, I can’t use it. I’m used to my current sleep app that works all by itself with no manual input from me. Sorry.

Thank you for the feedback, we’ll take your suggestion into consideration, we are always looking for new ways to continue improving.

If you tap a icon you accidently start a sleep. You have to go through the whole process start a sleep then have to manually quit the sleep. NO BACK BOTTONS OR CANCEL ON THE FIRST SCEEN. HAVE TO GO THRU IT ALL TO SLEEP THEN QUIT. Also hard to find what you want to find. I set it for a nap yet didn’t know where to find the results to many things on screens NEED MORE ORGANIZATION, DROP DOWN MENUS,BACK BUTTONS AND CANCEL BUTTONS. NEED APP OVERHAUL. Please add info button, WHAT AM I PAYING FOR THE SERVICE NO INFO JUST KNOW THEY SIGNED ME UP OR THEY TELL YOU BEFORE THE INTRO PERIOD UP. ….. my sleep notes inadequate No way to add in the category before I go to sleep I’m watching tv no icon …. I’m retired I have to tap DAY OFF …. PLUS I have a pacemaker cardiac arrhythmias no mention of pain or a category other then restless leg. Severe Arthritis pain both knees and back. That CAUSES either HARD TO FALL ASLEEP or I WAKE DUE TO SEVERE PAIN. LOVE THE CONCEPT …… not sure if I’ll continue unable to add notes with the snoring or they don’t tell you which clip is the apnea clip. Clips for teeth grinding sounds like snoring. No labels everything sounds like snoring HOW MUCH IS THIS APP I COULD NOT FIND IT ANYWHERE. I KNOW ITS a lot TO ASK, BUT MAKE IT EASIER TO NAVIGATE and find things too much with th book reading.

Thank you for the feedback, we’ll take your suggestion into consideration, we are always looking for new ways to continue improving! For more assistance, please email us at shuteye_support@enerjoy.life.

I bought a year subscription to try it out since the one week free trial isn’t enough. After having it for 40 days, I’m not impressed. It “tracks” every little thing. The recordings aren’t accurate and you can’t correct the information yourself except delete the recordings. Says I have bruxism when I wear a mouth guard to prevent bruxism. And the recording literally heard nothing. Not exactly sure how it knows when you’ve fallen asleep or gone into deep sleep without tracking your heart rate or movements. All it’s doing is listening for sounds. Last night it said I fell asleep in an hour. I know that’s not possible because I was extremely tired and normally fall asleep in <15min. on regular nights. Don’t waste your money. If you want a real sleep tracker, invest in a Garmin or an Oura ring. Might be more expensive for a one time upfront cost, but at least you’ll get accurate consistent data. I’m only giving this 2 stars because I do like the sounds features. Other than that, the app is useless and unless there’s a way they can start tracking your HR there’s nothing this app can do to improve.
Response to developer: no my phone is not shutting off prematurely. I always have it plugged in at night. Yesterday it also said I was awake for two hours in the middle of the night. When I know for a fact I wasn’t.

Hi TheStinkyRebel, thanks for your feedback. If you could send a detailed account of the problem to shuteye_support@enerjoy.life, it would really help us resolve this problem quickly. Thanks.

I have severe sleep apnea, so a friend of mine suggested I try this app to see what happens when I sleep. It worked for 3 nights. Last night the app shut itself off. I restarted it at midnight and come morning I could not even open my phone. It told me the app crashed and it locked me out of my phone by saying phone is unavailable try again in 1 minute that 1 minute turned into 5. I was able to shut my phone down buy pushing every side button at the same time. To be honest I expected this app to be so much more. It doesn’t give you a sleep score and when it tells you that it tells you when you talk in your sleep and so on. It gets it all wrong. This app needs a lot more improvement in order to tell when your awake or Animal noises is me struggling to breathe. I guess the way I look at it is this needs a lot more work because it can tell you if you have sleep apnea or not. The first night it said I had mild sleep apnea but the next night was severe and the following night it was call a doctor immediately. Just so everyone knows I am aware I have severe sleep apnea. I can not wear those masks over my face I feel like I’m suffocating.

Hi Kwluv44, we’re sorry for the inconvenience. We’ve already alerted the designers to this problem. If you could send a detailed account of the problem to shuteye_support@enerjoy.life, it would really help us resolve this problem quickly. 

I got the free trial to see if this could help with my bad sleeping habits and track what I do but it would tell me the wrong thing like my dog barking is a fart. So I didn’t find it useful and used it 2 times after 2 nights I stopped using it and forgot to cancel the subscription! I can be very forgetful but I cancelled it once it charged me. I did not intend to continue using the app and I tried contacting Apple for a refund but was told I wasn’t eligible for a refund and asked them to review again but was told they had certain restrictions that they couldn’t tell me to give me my money back. I contacted the actual company by email and no respond over 1 week and I emailed them again and no respond ever! What’s the reason I can’t get a refund on an app I didn’t find useful and did not even use at all ever after it renewed. which was not done intentionally. I would like a refund please. I can not afford to have payed 65 dollars for this. And not ever use the money this seems like basic robbery!! No rude intentions just want my money.
Update: I contacted Apple they still couldn’t give me a refund and contacted them personally but no respond in over 2 weeks from them I don’t understand why it’s not possible to refund this charge that I did not want to renew !! Totally regret getting this !!

Sorry for the bad experience, but refunds do need to be processed through Apple. And we would greatly appreciate it if you could provide some specific feedback on our features. Thanks.

This app starts off ok, then I upgraded to the “VIP” level then things went down hill from there. The app picks up the noises from my fan as snoring. Then when I upgraded to a new phone the app has stopped working and I can’t get back to the vip side that I have paid for. So I reached out to customer support. I get a message back that is can take up to 3 business day. A week and a half later I was told the issue has been resolved. In fact it was not. So I messaged back with screenshots to let them know this has not been resolved. And still a month later this is still not fixed and no one has replied to my email. Do not waste your time or money on this app once the company has their money they don’t care and won’t resolve an issue *** update tech support I have emailed that email address several time about this issue it is still unresolved fix it or issue a refund please if I could give this app less than 1 star I would please don’t waste you time or money on this app a month and a half later still no reply from this company ** update still no word from this company and the app still doesn’t work and no update about fixing the vip status I paid for. Still not working and yes I’ve sent multiple emails and nothing back for this company DONT WASTE YOUR MONEY

Dear Ep266983, we're truly sorry for the trouble. 🙁 Our team is on it—please email us at contact.shuteye@enerjoy.life for assistance. We're here to help!

People, stop believing this nonsense! I gave this two stars instead of one because I enjoyed the white noise options. However, when this app says you were in deepest sleep for the two hours you were *awake and moving around*, it’s bull. I made noise, they can’t claim I was “too quiet”. And the patterns of sleep were nearly identical every night, which is suspicious. There is NO WAY for any app based on sound to know where you are in your sleep. That’s ridiculous. And please, Shut Eye team, don’t give me your pat responses I read elsewhere like, “We’re sorry you had this experience.” (No, you’re not.) Or “Thank you for bringing it to our attention and we’re doing our best to resolve this issue.” (No, you’re not, because you CAN’T. Sound simply does not indicate depth of sleep!) Now, if you just sold all the great white noise sounds for one fixed price, I might actually do that!

EDIT: As you can see from their response, it’s a ‘bot reply. No humans are engaging here. It says they’ll “take my suggestion into consideration”. There is no suggestion. So not only is an app based on sound no way to truly measure the quality of your sleep, they don’t even have humans paying attention.

Hi Sis Dec, thank you for the feedback, we’ll take your suggestion into consideration, we are always looking for new ways to continue improving.