I have been using Sideline for over 10yrs. So long in fact, I think I am one of the original customers. My account says “early adopter” on it. Anyway, this has been incredible for me. You get a 2nd line on your phone (I use it as my business number) so I have my main line and the 2nd line. The best part of this app imo is the fact that you text and call from the same app and you can see all of the communications in one place. Particularly helpful if someone says they haven’t heard from you or they claim you are not responding to them. All the calls and texts are in one place. You can set calls and texts to have different ringers so you know when your sideline is ringing vs your main line. You can set out of office messages and have them respond to every call and text. Mine usually say I am out of the office for a week or so and who to call in my absence. It just does everything you need it to. ⭐️⭐️⭐️⭐️⭐️

I had this app before it was paid. Loved the features that most apps don’t have, so it operates just like a business line, plus you can choice a special ring tone, change your voice mail greeting, often & more. My issue became serious a few days ago when my new clients were not reaching me because my phone rang once & for them the same BUT it cut them off without access to voice mail. This have cost me great embarrassment and PLUS when I contacted customer service and followed the normal steps. Reinstall the app each time it got worst. I permanently deleted this app & cancelled my subscription and went to Burner app of which is a down grade because I can not access the voice mail, no special ring feature, but I’m grateful to have a working app. I’m disappointed because I still believe sideline is one of the best low cost apps with multi-features I like & appreciated. I guest I will have to upgrade to Grasshopper because I must have a custom voicemail & Burner already has a glitch which prevents me from accessing voice mail. Sideline thanks for years of great service. But when my customer are compromised, that’s just unacceptable. Perhaps this is just what happens in the app world. It’s challenging because all my business cards & social media has the number. Cheers to fixing your challenges as well!

I gave 2 stars because I actually use it. But only because I have to. A few years ago I signed up when it was still free. Things were fine for a little while and then had to pay to keep it. Not long after that I started having the issues. But I paid and the number is on my business card. So I’m stuck. I’ve talked with multiple customer service reps regarding the issues. I’ve un-installed and re-installed it which caused me to lose 2 years of worth of data. But the problem stays the same. When I open the app, I have to wait at least 5 minutes (yes I have timed it) for it to un-freeze so I can use it. If I get annoyed and close it out to the re-open it, it’ll short out and close out on me anywhere from 5-20 times before it’ll finally pull up and then I wait another 5 minutes minimum for it to unfreeze. The only way to have it instantly work is by doing a soft reset on my phone. Then that first time of opening it usually goes faster until I close out of it, because once I close out of it and then re -open I’m starting over. I used to think it was just sideline but recently I downloaded a couple others and they do it too. Not anywhere near as bad but they do. But my cards have this number so I’m stuck. Unless anyone can recommend something. But I waste a TON of time waiting to be able to use it.

This app was pretty decent, with a few dropped calls. Recently, the caller id quit working. It only says "sideline incoming call". Calls were also beginning to drop. I use this as a business line. On top of all that now they want to charge for an app, that's less than 80% functional, uses my cell data/wifi services I purchase from a provider. If that's the case I could purchase an additional line for $10. The way sideline broke the news to current app users was through an ad/text message. So if you missed it, oh well. I prefer to go with an app I know I have to pay for upfront vs. a text from a free app. This action reminds me of how Netflix treated their customers by quickly increasing their prices, if I'm not mistaken they are still trying to recover. I have also been reading where they are charging $20 to port your number out. Well I brought MY number to sideline, with that being said if I am charged to port MY number out, I will have to take further actions, because it was my number to begin with. This is one of those apps you have to read the fine print. Be cautious with this app.Update: I decided to try it out. It was ok, not like it was but ok. Since this most recent update, the app crashes ALL the time! This is a business number. Meaning I get paid with my business!!!! If you charge for an app make sure it works! My business is just as important as this app!!