Sider: AI Deep Chat Assistant 17+

I’ve used Sider for a while, but the recent Wisebase and Deep Research updates have been game-changers. Let me share how this tool literally saved my dog’s eye!

My dog developed KCS (dry eye), and our vet prescribed three eye drops. Despite strict use for two weeks, his eye worsened and developed a corneal ulcer. Desperate, I turned to Sider’s Deep Research tool. I uploaded his discharge documents and asked the AI to analyze the medications’ benefits and risks. The AI flagged that one medication could worsen ulcers in his condition—a detail backed by veterinary journals it cited. Armed with this research, I returned to our vet, who switched the medication. Ten days later, the ulcer is nearly gone!

Sider isn’t a replacement for professional care, but it empowers you to ask the “right questions” and advocate for your pet. Without it, we might’ve faced costly surgery. Huge thanks to the Sider team - this tool is a lifeline for pet owners navigating complex medical decisions. Do your research, but let Sider guide you to the answers faster! 🐾

Thank you for your thoughtful feedback! We're glad you love the variety of ChatGPT integrations in our product. The good news is that we’ve already implemented chat history sync between the mobile app and the plugin in the current version. Your suggestion for a unified repository for documents and images is fantastic and very practical—we’ll seriously consider it for future updates. Thank you for sharing your ideas and helping us improve!

If you're still experiencing problems, please contact us via email at care+ios@sider.ai, or join our official Discord server (https://discord.gg/kmeK9EmV9m).

I gave it a 4 because theres more to be done. However, Im a teacher and I loooove this app! But what kinda throws me for a loop is that sometimes it reminds me its just an ai assistant and cant do this or that. But if I ask the question again the next day, it works. And sometimes it gives false information. It solved a math problem wrong and when i replied to the chat and said thats incorrect, it apologized to me and gave me the correct answer. Another situation was when i asked it to create a rubric for me, sometimes it creates the rubric and will draw the boxes and everything, and sometimes it doesnt. But if i keep asking it to create the rubric, over and over, eventually it will make all the boxes. After three tries it typically does. But this uses up my queries. Im a paid member so i have a lot but still. So, the ai bot will mess u up and sometimes you may need to go fact check the stuff or repeat stuff all in all…that does kinda defeat the purpose of using it. But I believe in the functionality still. I have hope that these are glitches that will be worked out because it is indeed technology and not 100 percent. There’s probably a lot of kinks that have to constantly be addressed, so its a work in progress. It has helped me as a teacher tremendously! I have more good experiences than bad ones. I would love to be able to use it as a side bar on my phone and tablet the way I can on my PC. That would be awesomeness!

Thank you so much for your detailed feedback! We’re thrilled to hear that you love the app and find it helpful in your teaching. We truly appreciate your understanding regarding the occasional glitches and inconsistencies. Your experience with the math problem and rubric creation highlights important areas for improvement, and we’re actively working on enhancing these features. We understand how it can be frustrating to use up queries, and we’re committed to making the AI more reliable and efficient. Your suggestion for a sidebar feature on mobile devices is fantastic, and we’ll definitely consider it for future updates. Thank you for your patience and support as we continue to improve!

First, the In-App purchases listed are confusing and inaccurate. I wanted a basic 1 month plan for 9.99 that I could use on my desktop browser but after downloading the app the only option was the pocket plan. I figured the slightly higher price was b/c I would be able to access
credits from the phone, but no. The pocket credits are not accessible from the browser. Also if you try to change plans from the browser, you can’t. The only option is to upgrade to the unlimited plan for $299. I contacted the developer the same day to ask for a refund or to have my account switched to a basic plan, but after waiting for a response, the answer was what i just said—upgrade to the unlimited plan. So I had to request a refund via Apple. The prices listed in the In-App purchases on the App Store should be accurate and to the extent there are limits on the transferability of credits, that should be clearly stated—not buried in the fine print. Sider has some good products that I want to use, but this was not one of them and dealing with customer service was service was of no help, at all.

Thank you for sharing your experience, and we’re truly sorry for the confusion and frustration you’ve encountered. We understand how important it is for pricing and plan details to be clear and accurate, and we sincerely apologize for any misleading information regarding the In-App purchases.

To clarify, the Pocket Plan is designed specifically for mobile use due to cost considerations, which is why its credits are not transferable to the desktop browser. If you require access across both mobile and desktop platforms, we recommend exploring our plans that support full cross-platform usage. Your feedback about the pricing and the lack of clarity in the App Store listing is incredibly valuable, and we’ll work on making this information more transparent to avoid similar issues in the future.

We’re also sorry to hear that your experience with customer service didn’t meet your expectations. That’s not the level of support we aim to provide, and we’ll review this internally to ensure better assistance moving forward.

If you’re still experiencing problems, please contact us via email at care+ios@sider.ai. We’d love the opportunity to make things right.