Signing Savvy Member App 4+

This app has been so helpful as I’m taking ASL but it’s hard to ignore the layout of the app that makes it so hard to use. For example, When doing the flashcards and I want to hit the next arrow to go to the next card or reveal the answer, both arrows are so small and right next to each other that I end up hitting the back arrow constantly causing me restart my flashcards every time. This is one thing of many, but it is very infuriating. Though I’m not sure if this app is still updated.

I used to be a member. Then, after getting busy with work, I stopped. Recently I became a member again. It has been a nightmare. I certainly would not recommend it.

Problems: It tells me my password does not work. I must send a “forgotten password” request. Then, I can click on it and it opens the site via the email. Sometimes it will tell me I am signed in and sometimes it makes me reset it. Upon resetting it, I attempt to sign into the app, only to be told….the app doesn’t recognize my password or my email as a member. So, in order to use the app, I must jump through a bunch of hoops to do so. No other apps cause me this much grief. I purchased a 3 year membership and now feel very conned.

I have no idea what is going on and I contacted them and was told to take out special characters from my password (in other words, well….you know, make your login less security to actually use our app). I even attempted to do that, though I thought it ludicrous. Still, I can’t sign in. I don’t know if my refund will be granted (though I can’t be refunded for the time dealing with this) but at any rate, warning others of my experience might save other people from my frustration.

Signing Savvy. I am begging you to remove the "Logout" button from right above the search bar. I look up a lot of signs and I sign myself out accidentally at least 5 times a day. Why is that even there?! Why isn't it stored deep in the app settings like literally every other app? You don't need to log out every time you close the app.