The VISA account site was recently updated after the new cards were issued but I don’t believe the outside contractor who made the changes made it better. The changes that took place displayed your new card along with your old card that was marked as LOST. Transferring money from a Checking or Savings account to be the VISA account was immediately reflected on the VISA account. You now need to wait 24 hours to reflect the payment made. Nobody at my branch seemed to know why it didn’t remain as status quo and why cards were identified as LOST.

I have been unable to deposit checks using the Mobile Deposit feature. The screen on the app that takes photos rotates sideways, instructs you to rotate your phone and then you are unable to take any photos as the app stays stuck on the Rotate Your Phone screen and disables all other functions. Tried again to make a deposit to checking and then checking for some reason became unavailable and I was only able to try to deposit to savings. Same issue. Tried uninstalling and reinstalling with no improvement. Guess I’ll have to drive to a branch 🙄

Terrible customer service only allowed to contact them during the week so God forbid if something happens on the weekend. You can’t do nothing until Monday, which resulted in me having to sacrifice money out of my account because I couldn’t access my account or speak to a representative. to have them put a hold on my account so now I have to eat money that I shouldn’t have to eat all because Sikorski doesn’t have 24 hour customer service don’t be a financial institution if you don’t have 24 hour service people spend money 24 hours a day smh and I have a very good account that they make a lot of money off of not any longer

This app is excellent. Even though there are a few minor glitches, once loaded it is a thrill to work with. It is far easier than working with the main website which is a pleasant surprise.One feature that I love is the speed. It allows you to navigate between screens at a much quicker rate than many other apps.Another feature is the ease of use. The icons are simple, pages are clearly laid out, making it easy to use.It works on my iPad with no issues. I may not go back to the website to pay bills. Once I loaded this app, I immediately paid two bills and was done in a matter of two minutes.Great job on this app. Keep it going.

I’ve been a credit union member since 1978 and the credit union‘s online access app is over the top best account management system nationwide and I hope to keep my accounts active for many years to come with Sikorsky credit union thank you for all the years of great support

Pros: Love this little credit union. The ATMs are fast and reliable and the staff seems to be pleasant overall.Cons: Credit Union technology differences definitely live up to its name. The apps UI is painful to use and not for the elderly. Deposits take forever to update making me want to take receipts which proves to be more wasteful and not cost effective for our institution. SIKORSKY, PLEASE OFFER EMAIL OPTIONS FOR ATM TRANSACTIONS AT THE TERMINAL!!!!Fees….its like I’m in a bank again and it’s definitely not being used towards this apps improvement. Thankfully I’m not one to incur fees but a member owned institution shouldn’t gouge people especially for members with lower incomes. Lower fees provide better satisfaction overall. I’ll update as time goes on with my membership but so far I’m pleased.