Get ready for a better mobile banking experience with Simmons Bank. Enhanced speed, security and customization are just some of the amazing new features that empower you with the tools you need to manage your finances.
• Increased power for more features
• Connect accounts with other institutions for better insight into your money
• Customizable dashboard so you can see what’s important to you, including transactions, mobile deposits, payments, transfers and more
• Keep transactions organized by adding tags, notes and photos of receipts and checks
• Set up alerts so you know when your balance drops below a certain amount
• Make payments, whether you’re paying a company or a friend
• Transfer money between your accounts
• Deposit checks in a snap by taking a picture of the front and back
• View and save your monthly statements
• Find branches and ATMs near you
Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.
To use the Simmons Bank Mobile app, you must be enrolled as a Simmons Bank Online Banking user. If you currently use our Online Banking, simply download the app, launch it, and login with the same Online Banking credentials.
• Bug fixes and performance improvements
Ratings and Reviews
App is unstable
This is supposed to be a good app, but after the most recent upgrade, it is constantly failing to load my data. Sometimes it doesn’t even remember that I am already registered, and requires me to relink my phone to my accounts. Other times it lets me in with only my pin, but almost never leads any of my accounts. I have uninstalled and reinstalled, to no avail. I’m documenting this because there doesn’t seem to be another way to give Simmons Bank app feedback without once again re-registering my accounts with the app.
Still an app and bank for the dark ages
For the third time since this “new and improved” app (the required an entirely new app download???) was developed, I’m locked out because “a record needs updating”. I’ve recently moved and updated my address, but every time I call, the address doesn’t seem to update and it’s a matter of time before I get kicked out again. While this is annoying, I’m here because what is the logic in designing an app that locks someone out of their own banking info access over an incorrect address? Why not lock the card as well? Or even better don’t lock people out of online banking at all, especially over an address that company can’t fix. Heaven forbid you find out you’re locked out of your acct after hours and you need banking help not between the hours of 8-5, and expect a large wait time during the day when you call during open hours. The app is slow to load, often giving server error messages. Online check cashing is not instant as it is with other banks that offer this feature. It never reflects a true balance, transactions can take up to three days to post that we’re same day at my old bank. It’s infuriating and I’m SO FRUSTRATED WITH THIS DARK AGES, SMALL TOWN BANK feigning modernity.
Developer Response ,
Thank you for your feedback. The app only locks when a password entered does not match. Your account should be unlocked now. Please update your user ID to avoid lockouts in the future. We recommend that you use an ID for your online banking that is different from any ID you use for other online portals. Also, you can submit a message through the app to update your mailing address if needed. If you need further assistance, please call us at 866-246-2400.
Please do not download this app. I recently switched over to Simmons a month ago. Once I downloaded the app I noticed when I would make a purchase the money would be taken off my account immediately after the transaction. But days later when I opened my account I would be in the negative with ridiculous overdraft fees. I had 5 overdraft fees and it left my account in the negative. I knew something was wrong because I always check my balance after EVERY transaction. I started researching online and found that other members of Simmons bank also had this same issue and learned that Simmons intentionally pend transactions so that it would post to your account late so that you would have to pay overdraft fees. A friend of mine also had this same issue until she deleted the app. I have never had this problem with any other bank . I’ve deleted the app from my phone and if this problem continues I’ll definitely be switching banks.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Simmons Bank
- 78.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © Simmons Bank
With Family Sharing set up, up to six family members can use this app.