Get ready for a better mobile banking experience with Simmons Bank. Enhanced speed, security and customization are just some of the amazing new features that empower you with the tools you need to manage your finances.
• Increased power for more features
• Connect accounts with other institutions for better insight into your money
• Customizable dashboard so you can see what’s important to you, including transactions, mobile deposits, payments, transfers and more
• Keep transactions organized by adding tags, notes and photos of receipts and checks
• Set up alerts so you know when your balance drops below a certain amount
• Make payments, whether you’re paying a company or a friend
• Transfer money between your accounts
• Deposit checks in a snap by taking a picture of the front and back
• View and save your monthly statements
• Find branches and ATMs near you
Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.
To use the Simmons Bank Mobile app, you must be enrolled as a Simmons Bank Online Banking user. If you currently use our Online Banking, simply download the app, launch it, and login with the same Online Banking credentials.
• Bug fixes and performance improvements
Ratings and Reviews
App is unstable
This is supposed to be a good app, but after the most recent upgrade, it is constantly failing to load my data. Sometimes it doesn’t even remember that I am already registered, and requires me to relink my phone to my accounts. Other times it lets me in with only my pin, but almost never leads any of my accounts. I have uninstalled and reinstalled, to no avail. I’m documenting this because there doesn’t seem to be another way to give Simmons Bank app feedback without once again re-registering my accounts with the app.
Still an app and bank for the dark ages
For the third time since this “new and improved” app (the required an entirely new app download???) was developed, I’m locked out because “a record needs updating”. I’ve recently moved and updated my address, but every time I call, the address doesn’t seem to update and it’s a matter of time before I get kicked out again. While this is annoying, I’m here because what is the logic in designing an app that locks someone out of their own banking info access over an incorrect address? Why not lock the card as well? Or even better don’t lock people out of online banking at all, especially over an address that company can’t fix. Heaven forbid you find out you’re locked out of your acct after hours and you need banking help not between the hours of 8-5, and expect a large wait time during the day when you call during open hours. The app is slow to load, often giving server error messages. Online check cashing is not instant as it is with other banks that offer this feature. It never reflects a true balance, transactions can take up to three days to post that we’re same day at my old bank. It’s infuriating and I’m SO FRUSTRATED WITH THIS DARK AGES, SMALL TOWN BANK feigning modernity.
Developer Response ,
Thank you for your feedback. The app only locks when a password entered does not match. Your account should be unlocked now. Please update your user ID to avoid lockouts in the future. We recommend that you use an ID for your online banking that is different from any ID you use for other online portals. Also, you can submit a message through the app to update your mailing address if needed. If you need further assistance, please call us at 866-246-2400.
Frustrated to wits end
The on line banking ledger keeps loosing the notes I add to every transaction and so if I can remember what they are I put the notes in again only for them to be erased again in a few days and then I look at my transactions and it will show back for 30 days and then the next 30 days transactions will not be on the ledger and so I make another trip to the bank and the lady at the bank tries to fix the problem but they tell her to send a screen shot of the problem and she does that but nothing gets done to fix the problem. So my online banking can’t keep up my account so I think the best thing for me to do is take my 3 accounts to another bank even though it will be a nightmare to switch all of my automatic bill pay accounts it think it will be the best thing for me. I loved it when “LANDMARK BANK” had my best interest at heart but since “SIMMONS BANK” has taken over it seems like they could care less about customers!
Developer Response ,
We are sorry to hear that you are experiencing difficulty with the app. Please email firstname.lastname@example.org about the problems you are having, and we would be happy to help in any way possible!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Simmons Bank
- 77.8 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- © Simmons Bank