SIMPLE Mobile My Account 4+

Simple Mobile

I'm Shareef, and I just wanted to write a quick and honest review. This service is excellent and simple. I've been using it for a long with no issues. It will be put to good use for a very long time. If my family and friends were to inquire about my opinion, I would respond that I have no issues with my service, that it is extremely affordable, simple to use, and that it awards points. This service is the best there is, and I wish I had known about it sooner. I appreciate you enabling me to provide this evaluation and service.

M.E.R.

Have been with your service for a little over a year now . Thank you for your services. Support has been very helpful as have only a year ago switched from a flipphone and not too tech saavy...
Only dissappointment was... several months ago had purchased 3 $40 dollar reup pin cards to have back up in case we might be on lockdown but discovered that (because of the covid situation needed to use unlimited data for employment search...possible schooling... essential communications...etc)-am close to 60 yrs old----was not allowed to use any of that money on cards to make it the $50 plan....being locked in a $40 plan )$120 paid money )- reeeeaaalllyyy needed to be able to use it towards the $50 plan as no work coming through and unemplyment money coming in for me was very low ----
If money is spent on multiple cards it should be credit to next option on plan not locked in ...
These are confusing times . I hope all stay well and safe.
Again , other than having money frozen on reup cards ... have had decent experience with Simple Mobile. Thank you.

Developer Response ,

Hi T. Mel. Our sincerest apologies for your bad experience and we want to make sure your concerns will be addressed today. To assist you, please click on this SIMPLE Mobile chat link http://bit.ly/2EETNDo or call 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^April

Worst experience ever

IF you want to ruin your day, waste your time and money feel free to use their service. Worst customer service ever and the most wicked people I have ever met in my life. This people deactivated my phone number and couldn’t réactivité it now I lost my phone number that I have been using for years and when I contacted the customer service they kept bringing me in circles doing the same thing over and over again without fixing anything , they blocked my number can’t reach out to them again, the last agent I talked to hang up on me while I was trying to explain to him my experience. It’s a very long sad and disappointing story to be short just save your money and time they’re are better services out there that would love you to be part of their company, not this one they have become too rich to care about their customers.