Skip — the best way to get there.
How it works: Find a Skip scooter on the corner, scan it with the app, flip up the kickstand and go! Ride your electric powered Skip scooter on city bike paths and roadways. When you're done, instantly end your trip by parking legally on the sidewalk and completing the ride in the app. No docks or locking required.
Skip is freedom at your fingertips and your new urban mobility partner:
- Download Skip app
- Scan QR code
- Ride safe
- Park responsibly
Skip is now a part of the global Helbiz ecosystem, allowing you to seamlessly rent and unlock any Helbiz scooter, bike or moped around the world directly from inside Skip - say hello to a new world of opportunities!
For more information see https://rideskip.com/
Our mission is to create a future with less traffic, noise and pollution, allowing cities to be greener and more liveable.
We frequently update the App to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include:
- Security improvements
- Bug fixes and performance improvements
Ratings and Reviews
Great scooters, great app, great program
I’ve always liked Skip’s scooters, they always seem to be less broken or beat up than the Lyft/Spin/Line/Bird ones. And they’re not big bulky overly complicated contraptions like Bolt scooters. However I was usually using Spin scooters as they didn’t have the $1 start up fee. I don’t mind the fee on longer rides, but I usually use scooters for quite short trips, so $1 can really add up over time.
Now Skip has a $0 start up fee (at least in the DC area), so they’re certainly my go to. They also have the free Hold function, so you can leave the scooter outside while you run in somewhere to grab take-out or whatever, and not need to start a whole new ride when you come back you.
PLUS, they are now giving me a $20 credit for being an essential worker. That plus the lack of start up fee really makes having to work during a pandemic more tolerable. I’m going to go out of my way to grab Spin scooters now. You should too, they’ve really surpassed the competition, in my opinion.
Don’t trust with credit card info
So I enjoyed skip for the first week I used it; many of the scooters had malfunctions and I had a couple small transactional issues but overall it was worth the fun and connivence. Then yesterday I got a notification letting me know that I completed a ride for several hundred minutes and racked up about 50$ worth of charges. Not had I not completed a ride, but I also hadn’t used a scooter in several days. When I called customer support because I felt my issue was immediate, the customer service person was from a call center not affiliated with skip and told me the best he could do was report the issue to skip like I had already done. I’m not sure what the purpose of the number was but when a skip rep finally got back to me via email they told me it was a ‘glitch’ and they’d refund my money in 2-5 days. I failed to eat any sort of compensation despite the fact that I received overdraft fees because of the ridiculous amount I was charged for something I literally didn’t do. It’s clear to me their application is too prone to glitches to be trusted with confidential payment information & their customer service on several levels made me feel as if my issue was trivial and not worth compensating. Overall it’s a buggy product that I don’t think is worth the risk of potential loss of money and time. If someone from skip wants to help me out that’s dope but otherwise I would say cop a lime or bird.
Skip scooters are okay, but the app makes them unusable.
First off let me say I love, skip scooters when they are actually where the app says they are, and when they actually work, but an unbelievable amount of time they do NOT work. There is almost ALWAYS something wrong with them, and you are not given any reason why, or any way of telling the app that that scooter is broken. Thus, they continue to make money from people paying the 1$ to start the scooter, figuring out it doesn’t actually work, and then being out a dollar. This has happened to me a dozen times in just the past month. For now, SAVE YOUR PHONE SPACE. Get Bird, or Lime. They have apps that are updated constantly so you know which scooters will actually work and how much battery they have. Maybe one day skip will actually get a decent app, until then it will simply cost you money.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Skip Transport, Inc.
- 150.1 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, French, German, Italian, Portuguese, Serbian, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2021 Helbiz, Inc.
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With Family Sharing set up, up to six family members can use this app.