Skip — the best way to get there.
How it works: Find a Skip scooter on the corner, scan it with the app, flip up the kickstand and go! Ride your electric powered Skip scooter on city bike paths and roadways. When you're done, instantly end your trip by parking legally on the sidewalk and completing the ride in the app. No docks or locking required.
Skip is currently available in Washington DC, San Francisco, San Diego and Austin, TX. We continue to update the app as we partner with cities across the country. If you'd like to see Skip in your area please send us a note, we'd love to hear from you: firstname.lastname@example.org
We update our app regularly to make your riding experience even better.
This is update brings an improvement to the Parking Photo experience.
Ratings and ReviewsSee All
Great scooters, great app, great program
I’ve always liked Skip’s scooters, they always seem to be less broken or beat up than the Lyft/Spin/Line/Bird ones. And they’re not big bulky overly complicated contraptions like Bolt scooters. However I was usually using Spin scooters as they didn’t have the $1 start up fee. I don’t mind the fee on longer rides, but I usually use scooters for quite short trips, so $1 can really add up over time.
Now Skip has a $0 start up fee (at least in the DC area), so they’re certainly my go to. They also have the free Hold function, so you can leave the scooter outside while you run in somewhere to grab take-out or whatever, and not need to start a whole new ride when you come back you.
PLUS, they are now giving me a $20 credit for being an essential worker. That plus the lack of start up fee really makes having to work during a pandemic more tolerable. I’m going to go out of my way to grab Spin scooters now. You should too, they’ve really surpassed the competition, in my opinion.
Don’t trust with credit card info
So I enjoyed skip for the first week I used it; many of the scooters had malfunctions and I had a couple small transactional issues but overall it was worth the fun and connivence. Then yesterday I got a notification letting me know that I completed a ride for several hundred minutes and racked up about 50$ worth of charges. Not had I not completed a ride, but I also hadn’t used a scooter in several days. When I called customer support because I felt my issue was immediate, the customer service person was from a call center not affiliated with skip and told me the best he could do was report the issue to skip like I had already done. I’m not sure what the purpose of the number was but when a skip rep finally got back to me via email they told me it was a ‘glitch’ and they’d refund my money in 2-5 days. I failed to eat any sort of compensation despite the fact that I received overdraft fees because of the ridiculous amount I was charged for something I literally didn’t do. It’s clear to me their application is too prone to glitches to be trusted with confidential payment information & their customer service on several levels made me feel as if my issue was trivial and not worth compensating. Overall it’s a buggy product that I don’t think is worth the risk of potential loss of money and time. If someone from skip wants to help me out that’s dope but otherwise I would say cop a lime or bird.
Skip scooters are okay, but the app makes them unusable.
First off let me say I love, skip scooters when they are actually where the app says they are, and when they actually work, but an unbelievable amount of time they do NOT work. There is almost ALWAYS something wrong with them, and you are not given any reason why, or any way of telling the app that that scooter is broken. Thus, they continue to make money from people paying the 1$ to start the scooter, figuring out it doesn’t actually work, and then being out a dollar. This has happened to me a dozen times in just the past month. For now, SAVE YOUR PHONE SPACE. Get Bird, or Lime. They have apps that are updated constantly so you know which scooters will actually work and how much battery they have. Maybe one day skip will actually get a decent app, until then it will simply cost you money.
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With Family Sharing set up, up to six family members can use this app.