Long story short the app seems easy to use fun to mess around with and everything was fine. I worked up my preferred sound base etc. not issues at all. One day when connecting my headphone per usual I was prompted to allow the app to sync with the headphones to allow the assistant features and to access the app and for some reason the headphones no longer connect. I am able to still listen to music and control the sound with the buttons on the headphones but can no longer access the app as it lets me know the headphones are in range and can connect. When I go to press connect it just loads for a fee and an error comes up letting me know to try again and to make sure the headphones are in range? I have deleted the app recent the headphones disconnected the blue tooth all the things you can think of to reset this thing but just won’t connect. I noticed another review with the same issue from November as well. And I’ve only used these headphones about a dozen times not sure what it could be and if it’s an app issue seems to still not be fixed.

I have had this app and the skull candy crusher anc 2 for a while now and my experience with them has been great. The app could be a little more responsive and quicker between interactions but I understand that this is a different kind of issue and may not be possible. One major thing the app needs is widget options and some Lock Screen icons for apple users. For example being able to se what my Crusher level is at or even my ANC intensity, and being able to tap it and instantly open the app to change it quicker. The last thing that I think others including myself would enjoy with the app would be speaker integrations, like with the skullcandy barrel or stomp. I would like to be able to see the exact battery level or be able to turn on the bass boost on the barrel from the app. So far my experience has been delightful but these small details make the greatest impact. I know that this probably won’t be read by anyone but I just want to say that the entire skullcandy lineup of speakers and headphones has been amazing to use on my day to day commute. I would like to include my customer service has been phenomenal. When I had problems with my crusher evo’s I sent them back with the warranty and they weren’t able to replace them but instead they made it up to me by giving me more than what I paid for and I was extremely pleased and amazed with the service I received and how fast and professional the dealt with this. Thank you

The app has to stay running. I use IOS and was hoping that it would connect as one with the phone like Bose and Apple AirPods. I hate that I have to use an app to enjoy the features of my headphones. It’s incredible inconvenient when you are in a hurry and need to turn Always aware on but it won’t follow your tap command without being connected to the app. I’m having issues with Bluetooth interference noise when on the phone and I can’t get it to go away even with a hard reset. I have only had the method 360 since Aug 18th and they have been great except the last 3 weeks all of the sudden. I plan on returning the ones I have and trying to order the same but different color. As of right now I’m not pleased with the quality of the app and buds. The cost is high for them not to work

I’m using a product that tells me - on the box and in the instructions - to download this app. When I go online to get support for the product I am told to download this app. Download this app, waste an hour turning stuff off, back on, removing and then downloading and then removing and then downloading, turning settings off and on and off and on and OMG who wrote this piece of junk? If the app doesn’t connect to the earbuds I am currently listening to music playing from my phone less than 2 feet away (so CLEARLY the earbuds connect, my brand new iphone works, my bluetooth is on, my earbuds are charged) and yet I just get a loading screen and every 10 mins or so I get “Try Again” and “did you try turning it off, turning it back on.Yeah. Wow. I did thanks. I can’t fix the issue with the earbuds (which is that the stock settings are TERRIBLE and I need to adjust them) without a firmware update that I can only get if I download this app and sync my earbuds? Interesting. Too bad the software is such garbage there is no menu, no way to get off this loading screen, literally no manual way to go through and pick the device I am already connected to. And no, I didn’t play music while trying to use the app. To the point - phone works, bluetooth works, app is trash, support from Skull is trash. 1 is too many stars.