Smart Assistance 4+

AR Tool for Remote Assistance

JoinPad S.r.l.

Designed for iPad

    • Free



Smart Assistance is a pro app (to access you need to have your assigned credentials).

To request a free demo, please visit:

Smart Assistance is a cross-platform, flexible and powerful tool for remote assistance in Augmented Reality, enabling on-field front-line workers to connect, share data and receive support from remote experts.
AR remote guidance helps enterprises across a wide range of industries to handle maintenance, repair and training operations in a highly interactive, efficient, and productive way, reducing downtimes, costs, and miscommunications.

Smart Assistance combines live video streaming with augmented reality annotations - in the form of freehand drawing and widgets - on the shared field of view, providing exactly the right information you need as well as improving first-time fix rate.

Main Functionalities:

1. Audio & Video streaming + AUGMENTED REALITY
(widgets, freehand drawing, and customized widget if required);

2. Photosharing + AUGMENTED REALITY
(if the connection goes down or hands-free are required)

3. Additional controls as files sharing option, flash control, camera switch (front camera/main camera) and screenshot acquisition

4. A CMS to manage files, documents, call history, users (Admin), images acquired during the conversation

What’s New

Version 1.6.1

Minor bugfixes and stability improvements

App Privacy

The developer, JoinPad S.r.l., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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