Screenshots

Description

Speak with a Smart Care 24/7 from St. Joseph’s/Candler doctor or nurse practitioner 24/7 via video chat. No appointment necessary.

Our board-certified providers can treat most minor illnesses that do not need an in-person consultation, such as sinus congestion, urinary tract infections, bug bites, pink eye, sore throat, allergies and many others.

To get started, simply open the app, enter a few details about your symptoms, and provide your payment information. After that, you’ll be in the virtual waiting room. Visits typically start within 30 minutes – often in less than 15 minutes.

Your visit with Smart Care 24/7 is just like a visit to an urgent care or walk in clinic. The provider will discuss your medical history, any medications you are currently taking and ask questions to understand your symptoms. If the provider determines you need a prescription, it will be called in to a local pharmacy.

Your Smart Care 24/7 visit is private, secure and HIPAA-compliant. We provide a summary of your visit via email and you can access your visit details simply by logging in to the app. We can also make arrangements for follow-up care and even help you find a primary care provider.

Smart Care 24/7 - enjoy the convenience of urgent care on your phone or tablet!

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.10.003

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

5.0 out of 5
91 Ratings

91 Ratings

bml811 ,

Experience

This was my first time using Smart Care and I will be using it again. It was easy, safe, and the Dr. was great!! If you don’t want to go to the doctor this is a great way of seeing a professional in a quick, safe way!! Highly recommend!

App Privacy

The developer, St. Joseph's Candler Health System, INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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