Smart Comfort by Synergy 4+

I love this couch. But I hate this app. Unfortunately there are no switches on the couch. So when they updated the app, they forgot to include an icon for control of the reading lights. So they do not work until they update the app once again. The last update was a year ago. Something tells me they aren’t worried about it. I did see a smart comfort pro app. And tried it. Unfortunately it doesn’t see my couch so I guess my reading lights won’t work for the life of the couch. If I had to do it again I would purchase a Valencia Tuscany couch.

The app is a cool idea, but why couldn’t they just put a couple of physical buttons in play for the reading lights and cup holders. (Even the memory would have been nice) Hell... make the cup lights touch sensitive. Not difficult.

Just got my sofa and recliner today. Everything connected and worked through the app fine... except for the reading lights on the sofa... which have no controls available in the app. The exact same models in the store had them available, but nothing here.

Also... the cup/chair lights seem to be on a timer. Not sure how long it is, but this needs to be selectable and controllable. Whole point of having them is to be able to navigate my way to a drink in the dark. Kind of pointless if they turn off mid way through a movie and I have to pop out my phone with the super bright white background to reenable them. Right track, poor execution.

Ultimately I’d really like to see them open up the api and make this controllable through smartthings or Alexa, etc... would be nice to hit a single button on my harmony remote and have everything light up and move to the preferred viewing positions.

Why has the developer or anyone not responded to the complaints from the app. I have had this over a year and barley use the lights as the shut off after like and hour. I should be able to set a timer or just leave them on all the time. Should also be able to group multiple items to turn them all on to off at the same time. This is just dumb in this day in age that there is so little control. Please please open this up for someone else to write an app or fix it.