Smart Lights, Wi-Fi 4+

Name: Smart Lights, Wi-Fi
Rating: 3.3 (200 reviews)
Author: Legrand, Inc.

Legrand, Inc.

- 3.3 • 200개의 평가

- 무료

설명

The Smart Lights app gives you the convenience of controlling your lights and power from any smart device- from anywhere.

Used in conjunction with the Legrand Smart Switches, Outlets, and Plug-Ins from the radiant™ collection, the Smart Lights app gives you the ability to control your lights and set scenes and schedules from any smart phone or tablet.

Make sure lights are off when you’re at work or make it look like you’re home even when you’re away. Set up lighting scenes such as “Movie Night” or “Party Time” to create the perfect ambiance for any event, dimming single lights or groups of lights with the tap of a button. Use automated schedules to sync your lights with sunrise and sunset or customize to fit your family’s daily routine.

Or just ask: "Alexa, turn on the lights." Seamless compatibility with Amazon Alexa and the Google Assistant provides simple control of your home’s lights and power without ever having to lift a finger.

All setup is easily done through the app. Smart Lighting puts full control of your home right in the palm of your hand.

2024년 6월 5일

버전 3.0.1

Minor updates and performance improvements.

3.3/5

200개의 평가

Support is terrific!!

**** UPDATED REVIEW******
Scott got on a call with me as promised and, within a few short minutes, we had everything working!! He was kind, patient, and very knowledgable about the product and the software. Outstanding resolution. I’m upgrading my rating; but not to a 5. I should not have has to go through all of this. Thanks, Scott!!

Previous review below. Leaving it because it’s important to know where I came from.

I have yet to get the app working with the switch; and, needless to say, Amazon’s Alexa.

The device no longer commects with the app. It’s nothing more than a regular dummy switch now. It works, but only if you walk up and turn it on. You spend this kind of money on technologically sophisticated devices, you expect them to be tested and working.

I have spent a good deal of time with “technical support” only to be told repeatedly to “wait until next week, we are issuing a major fix...stay tuned”. Well, the fix never comes.

I have purchased a room full of Radiant plugs and switches. I don’t have the luxury of changing them all out for another brand because of the expense involved. I just want what I’ve purchased to work!!!

Buyer beware!!!!

I apologize for the issues you are having with the products. It should never be this difficult to get the devices up and running. I'd like to jump in and find out what's going on that's keeping the device from onboarding. Please reach out to me, as I handle escalated issues with this product line. 1-877-833-3303 or smartlights@legrand.us -- Ask to be escalated to Scott. Again, I feel really bad that this isn't working for you, and it's not solved. Let me make it up to you.

Great customer support!

After installing my Legrand Smart Switch to run a ceiling fan, I had trouble getting it connected to my home network. I contacted Customer Support, which had to escalate the issue to their second level support group. I was immediately put in touch with Scott who quickly identify to problem as being an issue with my AT&T router. He explained to me that they were aware of the problem and were working on a solution. He took my contact info and told me he would get back to me once the new version of the Legrand app was out in Beta. Sure enough, I got a text message today from Scott who then called me on the phone and walked me through the entire set up. Switch works like a charm now with my Echo Dot.
Extremely pleased with the overall level of support for Legrand. I can think of an awful lot of companies that could learn from these folks the right way to treat their customers.
Thanks to Legrand, and especially to Scott!

Scenes working now

UPDATE: After a very helpful firmware update from Scott the scenes are working fine on my device now. Amending review.

Even after the “migration”, scenes still only work a small part of the time for my device. I can set up an on scene for right now and an off one for 5 min later to test and it will sometimes work, but when I create them for tomorrow AM on PM off to actually use the switch, it does nothing. I’ve deleted and created scenes I don’t know how many times and it just doesn’t work. Turning a light on and off shouldn’t be this difficult. I’m giving it a 2nd star because it seemed to work fine before the migration, but now it’s completely unreliable/unusable.

Thank you for your feedback, and we're working on improving our scene delivery service. I'm sorry that the scenes are not executing when they should be. We have a new firmware coming out very shortly that is designed to improve the timing between the cloud server and your devices. If you can contact me I can go over with how we can get this new firmware on your devices early. - smartlights@legrand.us or 1-877-833-3303 - Scott