Smart Sleep Coach by Pampers‪™‬ 4+

Thank you

I am not and have never been a good sleeper. I know I want my son to have a fighting chance but what we were doing prior to this app was a little chaotic. This app gives me a template of how my day may go and helps me plan better and make a routine for my almost 8 month old. Before it I was very overwhelmed. It’s been only a week and I have seen such an improvement in the way he falls and stays asleep. I used to laugh at the “drowsy but awake” mantra and now I’m living it. There is so much more consistency in his sleep. We are working on staying asleep past 5am, but the improvements I’ve seen have given me the confidence in both myself and my son to push through and stay consistent as well and start to work on nap time and conquering these contact naps. This app may not work for everyone immediately but I think it’s worth a try. The price is fair to me and I’m surprised a lot of people said it was too high. This is more than a sleep tracking app despite what other reviews say. There’s a little more help involved and the positive messages, tips, and lessons help me so much. At least take advantage of the free trial! Good luck, parents!

Developer Response ,

Thank you so much for taking the time to leave us this awesome review! We work so hard to help parents get more sleep and reviews like this make it all worthwhile! Wishing you lots more sleep in the future! ~Mandy, Pediatric Sleep Consultant

Disappointed

I wanted to like this app so much but since using it I've come across many issues. After completing several of the courses I find out I can't access my baby's sleep plan until he's 12 weeks old (he's only 6 weeks). So now I've paid for a 3 month subscription and can only use it for its intended use for a portion of that time. The other really annoying issue is the internal timer when recording a nursing session. On many occasions in there middle of using the timer, I've exited the app only to come back and see that the timer has reset itself back to zero so I have no idea how long I've been nursing for. Tonight when doing a night feeding the timer wouldn't even start at all so I had to manually input the feeding session. What's the point of this timer function if it doesn't even work properly half the time?!?!

I gave this app one star because I like that I can track my baby's naps and wake windows which I find very helpful however the smart AI tool has issues as well when adjusting his schedule. I track all of his naps including any wake ups he has during the naps. The AI continues to suggest a 5th nap every day around 5pm which my baby refuses no matter how many times I try and doesn't readjust the schedule!! So dumb and definitely not worth a paid subscription for how expensive this app is. Also most of the information in the courses is stuff I already knew just from reading on google which is free. Waste of money.

Not Terrible But Not Great

The app is pretty slow when schedule is “adjusting”. The “How did it go last night” yellow bar at the top has very poor options that wouldn’t apply to most…so I just stopped filling it out. The app itself seemed to be a minute or two behind the time on my phone because I could never add accurate wake ups until a few minutes after baby had fallen asleep. This app doesn’t teach you technique, it just helps with the process of sleep training. It gives you wake windows and adjusts the time for you but seems like it wants you to pay forever because you rely on it for the times and adjustments. Teach me how to figure out the wake window, or how to adjust the times for nap and bedtime when I no longer have the app. And no, I shouldn’t have to ask a sleep consultant any of that when you have classes that teach. They must’ve run out of daily classes because there hasn’t been anything new since I subscribed and I read all the classes during the free trial. As mentioned in other reviews, nothing you can’t learn online. Just the schedule adjusting is helpful, but doesn’t teach you much. Also, I just read a review from February 1st , it says the sleep coach could’ve adjusted the wake windows in the back end if needed… how would she have known the “Sleep coach” was also the engineer? Why would we think of that if it adjusts automatically according to our infant’s rhythm? It’s not clear what you can and cannot help with.

Developer Response ,

I'm so sorry you experienced some performance issues when using the app. We just did a huge upgrade and speed has been significantly improved (in fact the app is now 12x faster!)

You're 100% right, i'm a pediatric sleep coach (not an engineer) but I can access schedules and make adjustments for people as needed :) While the dynamic schedule will work sync sleeps with your baby's natural rhythm, sometimes parents need to change something or adjust to make it work better for their family - if in doubt reach out, that's what i'm here for!

Our program uses proven, science backed approaches to address sleep fundamentals to deliver a tailored sleep plan, unique to your baby. This includes the timing of sleeps, sleep environment and routines, before transitioning to sleep training (again personalized) - offering tools and features to guide you step by step supporting you and keeping you on track until sleep resolves. It also grows with your baby, so it can support you as your baby's sleep needs change or if sleep regresses. ~Mandy, Pediatric Sleep Coach