iPhone Screenshots


SmartAgent personal assistant is a mobile application that enables travel agents to maximize their business value while delivering an excellent service to their customers.
Being optimized for mobile devices, SmartAgent offers an intuitive and easy to use user interface, allowing agents to perform operations on PNRs with a single click using a secure encrypted connection.
SmartAgent takes advantage of mobile push notifications in order to notify the travel agent when a truly important event occurs. SmartAgent’s operations are performed in real time directly on the GDS system.

Key features:

Notification types
Available in this version:
1. Reprice event when an available lower fare is found
Planned for next major release:
1.Ticketing due event when ticketing deadline is reached
2.PNR/ segment cancellation when an HX status is received from the airline

PNR Reprice
1. Backend reprice process supporting both automatic and manual repricing of PNRs.
2. Receive re-price notifications as mobile notifications or by email.
3. Perform manual reprice directly from the mobile device with a single click.
Move notifications in and out of the reprice queue with a single click.

Notification display
1. Recent notification tab displaying all notifications which have recently arrived.
2. Per event type notification tab with a distinction between operation pending and operation complete notification types.
3. Search for a notification using free text.
4. Share notifications from within the application with a single click.
5. Drill down to detailed PNR display.

1. A pre-configuration and a business agreement are required in order to use SmartAgent.
2.Agency approval must to be granted in order for a travel agent to use SmartAgent.

What’s New

Version 3.0.4

Fix application crash on multiple notifications removal
Added highlighting for non HK segments
Updated API server URL
Changed notification time format to local client timezone

Ratings and Reviews

4.0 out of 5
1 Rating

1 Rating

Newariel ,

Missing function

Great idea of an app but there are few functions are missing.
For example why I can’t switch off sending emails in account settings? I want to see everything in the app but not to receive emails.

App Privacy

The developer, LogNet Information Technologies Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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