SmartBank Mobile Banking 4+

I needed the Smart bank app due to changing to better quality bank and I actually have only good things about this app , it does for me , every thing it says Logging in is so far a breeze with facial recognition and it performs all tasks for me Only bad about this is it doesn’t have the function of what I need on making a deposit of my monthly pay check into my checking account So if you ever provide that option for the camera to take pictures of front and back of check that’s required to make a deposit then gladly I will change my 3to a 5 Otherwise I’m extremely happy and satisfied with your app and anxious for the possible new feature I desperately need Thanks

My whole check was put in the bank yesterday and now I’m over drafted because it never got deposited! Walked in gave her my whole check looked at my account and I have $0! The have 0 customer service on the weekends so now all my bills keep getting taken out of my account and over drafting me!

I love the security of the app, However when it makes you verify 4xs in a row that’s annoying. Also the bank leaves charges in pending mode forever it feels like. Most banks transit the charge immediately and deduct the account. This bank literally pends transactions for almost 3 days. At this day and time technology offers way too many advances to allow this. Although I’m a loyal customer and adore the family like business approach, I’m concerned the company will not advance if they can’t stay live with all transaction types and become more convenient. I will say the Saturday hours are awesome, and I’ve never had customer service issues! They do care about people! More positive feedback than negative!