SmartDesk 365 4+
Benchmark365 mobile tools
I know IT
-
- Free
iPhone Screenshots
Description
The SmartDesk App is exclusively for Benchmark 365 Partners. Use it to manage and keep on top of helpdesk support tickets anytime, anywhere. Run your MSP from wherever you are.
Features include:
24/7/365 SmartChat so you can communicate and collaborate with your support team anytime, anywhere
‘Kanban’ style service desk board showing you what is happening in your business at a glance
- Key insights to help you keep track of open and closed tickets in real time
- Easily submit new tickets directly from your phone.
- Receive up to the minute notifications on your phone and Apple Watch - never miss an issue
Only available for Benchmark 365 Partners using our 24/7/365 Helpdesk support service. Access more features including:
- Enter time and notes on the go
- Send closed loop emails to customers via the App
- Pause, suspend or reactivate tickets
- Invite your whole team to collaborate
What’s New
Version 1.4
Bug Fixes
App Privacy
The developer, I know IT, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- I Know IT Pty Ltd
- Size
- 27.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 I Know IT
- Price
- Free