SmartHome (MSmartHome‪)‬ 4+

I tried to order the Midea UShaped AC last year, but due to Covid and shortages everywhere, it was always back ordered too far out to be able to get one in time for the massive heatwaves hitting So CA. So this year, I put one in my online cart in May, and promptly ordered it when I got paid. It sat on my porch for a month because it weighs too much for me to install alone.
Luckily, we’ve had a mild beginning of summer here, but just this week temperatures are climbing above what my Boxer and free roaming bunnies can tolerate (anything above 80 is life threatening for bunnies).
Today temps were predicted to reach 89 outside, so I begged a neighbor to help me pick it up and place it on the included bracket (which I installed yesterday), and I was able to complete the installation, connect to my internet, and integrate it to my Alexa app before it was 83!

The bunnies are incredibly happy as their room is nice and cool at 76, and I can feel the cool air reaching the bedroom already!

I love the quietness of this machine, it’s not bothering the bunnies at all, and frankly it’s so quiet I had to check to make sure it was actually on (I felt the cold air so it’s definitely on!). Just hoping we can get through the hottest months now without any heat related issues. It’s so difficult in a 100 yr old building to keep cool with electric outlets too far from windows or blowing breakers. The one window I can use for AC unit is now fulfilling its mission!

Dear user, we are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to customerserviceusa@midea.com

I recently brought a dehumidifier and u-shaped air conditioner. Both operate and function as advertised. The air conditioner is really quiet. I sometimes have to check my app or the unit itself because I don’t hear it. The dehumidifier lowered the humidity in my basement almost instantly. I would recommend both product to anyone. The app is an added layer on connectivity so I can monitor both and adjust everything fully which is super convenient when I’m away from my home. Installation and instructions was very easy and exact which was even better. Anyone can do the setup of both units without an issues.

Dear user, we are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to Customerserviceusa@midea.com

I was previously using the Midea Air app, and it told me to use this app instead. It also said it would migrate everything, but it did not. I was able to login to the app and add and control my window AC unit. (which it detected as a split unit) The app is simple enough and I am able to do what I need, but account info and security info are not organized well.

I want the AC to be connected to my Google Home app, but when I choose the Midea Smart Home integration and try to login, it says that my account doesn’t exist. I thought it might be because I first tried logging in with Google authentication, so I deleted the associated Midea account through the app and made a new one. I was able to set up everything in the Midea Smart Home app itself (again), but when I try to use the Google Home integration by signing in with my Midea account’s email address, it still fails. I tried signing it with my mobile number with the same results. I’m not sure why the app knows about my account, but the Midea service that handles the Google Home integration does not.

We appreciate you reaching out to the SmartHome support team.
We sincerely regret any inconvenience you might have experienced due to this issue.
To assist you in resolving the problem, kindly follow these steps:
1. Ensure that your device has the latest firmware installed.
2. Inside the app, navigate to the profile icon and select "Wipe Cache."
3. Log out of the app and then log back in.
4. Restart your device and reconnect to your Wi-Fi network.
5. Attempt to add the device to Google Home via the app settings. Click on "Third-party services."

To discover smart home devices using a skill, in the Google assistant app:
1. Go to the menu, and then select Skills.
2. Find the skill for your device, and then select Enable. Follow the on-screen instructions to complete the linking process.
3. Ask Google assistant to discover your device. Say, "Discover my devices," or select Add Device in the Devices section of the Google Assistant app. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iotsupport@smartsmy.com