SmartHome (MSmartHome‪)‬ 4+

This connected to my dehumidifier fine and generally operates it fine. I’m really happy with how the dehumidifier Just Works.

However, I should note the following:
- the first time I installed the app, the “Schedule” functionality would fail to save on every attempt, giving a “(null)” notification. This was resolved by uninstalling and reinstalling the app, but that should not have been necessary. I am not certain whether there was some other reason that it now works, as I followed a different sign in method on the second install.
- when I reinstalled the app, it had difficulty reassociating my email address for some reason. This is not yet resolved, but I honestly don’t care too much about that to spend time fixing that.

Thank you for sharing your feedback. We are sorry to hear you are having issues with our SmartHome app. To provide you with the best support, please reach out to Customerserviceusa@midea.com or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exist.

I tried to order the Midea UShaped AC last year, but due to Covid and shortages everywhere, it was always back ordered too far out to be able to get one in time for the massive heatwaves hitting So CA. So this year, I put one in my online cart in May, and promptly ordered it when I got paid. It sat on my porch for a month because it weighs too much for me to install alone.
Luckily, we’ve had a mild beginning of summer here, but just this week temperatures are climbing above what my Boxer and free roaming bunnies can tolerate (anything above 80 is life threatening for bunnies).
Today temps were predicted to reach 89 outside, so I begged a neighbor to help me pick it up and place it on the included bracket (which I installed yesterday), and I was able to complete the installation, connect to my internet, and integrate it to my Alexa app before it was 83!

The bunnies are incredibly happy as their room is nice and cool at 76, and I can feel the cool air reaching the bedroom already!

I love the quietness of this machine, it’s not bothering the bunnies at all, and frankly it’s so quiet I had to check to make sure it was actually on (I felt the cold air so it’s definitely on!). Just hoping we can get through the hottest months now without any heat related issues. It’s so difficult in a 100 yr old building to keep cool with electric outlets too far from windows or blowing breakers. The one window I can use for AC unit is now fulfilling its mission!

Dear user, we are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to customerserviceusa@midea.com

Our new home lacks central AC and I got two midea units with the intention of leaning into being able to schedule and automate them. On the surface, it looks entirely feasible to have a schedule that changes the temperature at certain times of day as well as set a “scene” to turn the AC on or off depending on the outside temperature. Unfortunately, their API is set up so that when you change the temp on the AC it also powers on the units. So, even if you have a scene to turn off the AC below certain temperatures…it will power back on for scheduled temperature changes. It is infuriating. Even w/ IFTT it does the same thing, why even have separate power vs temperature API call if they’re never actually functioning separately? It’s really frustrating. We live in an area of the country where daily temperatures fluctuate, and this effectively makes it impossible to schedule different temperatures throughout the day without the potential to have the AC turn on at temperatures that are bad for the unit.

Thank you for sharing your feedback. We are sorry to hear you’re having issues with our MSmartHome app. To provide you with the best support, please reach out to Customerserviceusa@midea.com or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exist.