Smartsheet: Teams & Projects 4+

Great for company wide communication

Working on multiple construction projects throughout the state, we use Smartsheet within our company to track and share many details of our projects including scheduling, project information, drawings, status photos throughout duration, punchlist etc. We can share this information at our discretion with the contractors and our clients and it is LIVE which is a great asset. This means as things change or are updated we can input the changes easily through the Mobile App and our clients can see the updates instantly as they happen. Additionally, having all this information available to all of our work force streamlines communication on project status and issues. Makes it easy to know what is going on with any of our projects just by reviewing our project data.

Robust & Flexible - But still lacking a few important options

SmartSheet is definitely robust and flexible. I love the ability to do more than just task management, or group interactions. Because it is cell based you can literally do anything you could in excel, but more. So that means this is a powerful multi-platform solution. Linking cells with live updates from one sheet to another. Budgets. Business and sales projections. Schedules. It truly is a project management system that is intuitive...not like other apps that have their own system layout that seems to make no sense.

I REALLY wish they would update a few things like being able to create filters that are accessible and applicable across any sheet you want to apply them. Makes ZERO sense they haven’t implemented that yet. Same with conditional formatting. Great tool. But you have to recreate each conditional format you want in each sheet...unless you make that sheet a template and then create new sheets off the template. But then if you think of a new conditional format you’d like to implement you have to recreate it 10 times (or however many sheets you have). Just very frustrating. Also, Smartsheets doesn’t seem to handle times of day very well. Ugh. But there are ways around.

So overall I think it’s great. But needs continued feature updates.

Developer Response ,

Thank you for your feedback, and it's great to hear that you are getting so much value out of the app! We regularly make updates and release new features to help customers work better with Smartsheet, and the vast majority of them come from customer feedback, so we appreciate your specific requests. You're welcome to check out the Community as well, where Smartsheet customers share ideas and best practices: https://community.smartsheet.com/

Amazing app, but limited

Seems pointless paying for this when I can only run 10 projects. Also it HAS to be connected to the internet to work, which is just so frustrating when working on remote locations without WiFi. I use a iPhone 11 Pro.. this phone should be plenty powerful enough to run all the computing needed for spreadsheet projects.. as many as can fit on my hard drive, not just ten of them, and the program should be able to run on my phone without being connected online and then save my work to a cloud. Having to do all the work computed through a cloud is stupid and slow. I’ve experienced lag many times now because of having a bad signal on job sites. Every time the phone isn’t on the internet, it results in having to take hand written notes to then log into the spreadsheets at the end of the day.. when I could have easily just imputed the data in real time if they’d let this app run offline..

Cool app, but so insanely limited because of these reasons.

Developer Response ,

Thanks very much for your note, and it definitely makes sense that you want to be able to use Smartsheet without Internet access. We regularly make enhancements to the app based on customer feedback, so please keep it coming. Don't hesitate to contact us at https://help.smartsheet.com/contact