I downloaded this about a month ago on my computer. After it didn’t work for anything I tried, I deleted it and with a lack of a way to stop my free trial I attempted to delete my account. This was not enough, as I check my bank account a week later and lo and behold, I was charged 30+ dollars to my account for a service that didn’t work in the first place. After that, I wanted to contact support. The only way I found to do so was through the mobile app, which when pressed, I was then directed to the website which had no way to contact anyone, write any of their reviews, log in, cancel subscriptions, or anything else. I am beyond angry with the way this application “functions.” And if anyone who I can talk to about a refund happens to read this I would be thrilled to talk as this is the only way I am able to reach out.

The app itself is ok. It’s fast and mostly accurate for questions. I like how it’s explains how to solve things. But OH MY GOD, I finished college 6 months ago, and thought I deleted my account to stop the subscription. Nope, I’ve been being charged this whole time. I tried to delete my account because I couldn’t find a cancel option. It is incredibly tricky and slow to actually cancel your subscription. They make it extremely confusing and hidden so that you just give up. I don’t recommend it. It’s not worth the hassle when it’s time to end the subscription.

I tried the free trial a little over a year ago. Around November 2024. As soon as I tried it I knew it wasn’t gonna be something I would use so I cancelled, or thought I did. So long story short I thought it was cancelled and this past November I realized I had a random charge from them and went back and seen they had been charging me for a year. My mistake as I couldn’t find any email showing I cancelled it either so I got over it. Went to cancel again (November/December), again, thought I cancelled and today I see a charge from them again. I tried cancelling again, I pressed cancel subscription and didn’t receive an email or any confirmation so I went back to check the billing and it shows I still have the subscription. Have tried it three times in the last 30 minutes and when it reloads it’s still showing a subscription. If you do the trial just know it’s gonna charge you anyway and cancelling seems to be impossible since over the phone they said to do it on the website; funny enough everything loads fast except for the billing and subscription update/ cancelling basically gets stuck on loading and then gives an error until you try a few times.

The app on one side is good, just for solve some math problems, and sometimes it has some bugs doing some math which is okay, but I wasn’t able to use the app for some time because I was doing some important stuff, so one day I decided to cancel subscriptions and I remembered that I have been paying this app, so I tried to cancel its subscription, but I thought it’s gonna be easy at all. It’s pretty hard to cancel it, and it drives me so crazy, I tried through the website and it didn’t work I tried on my phone and didn’t work as well. What’s come next? idk, the responding time in the team, is for two days, well I don’t know how busy are they but two days just to cancel a subscription it’s crazy.

I made the mistake of trying the free trial. I used this site maybe once for a statistic problem, didn’t help one bit. It’s hard to cancel your subscription. I’ve reached out multiple times to have my subscription canceled since it WILL NOT let me do it on the site. When trying to reach out to someone it says it takes two days for a response, but I have yet to receive one. When you try to cancel your subscription it takes forever & you NEVER get to cancel. It just continues to load, but you never get to the subscription page. I’ve tried this on my mobile & computer, NOTHING WORKS. This is just a way for them to charge you after you complete your free trial. What a waste, just use ChatGPT.

I never write reviews but i just had to warn others. This app is unethical. Their wording is heavily misleading and they have unethical approach to user subscriptions. The app advertises a 4-day free trial with no charges, yet its unclear and their deceptive wording leads users to believe they won’t be billed until after the trial ends, only to find unexpected charges during or shortly after signing up. Additionally, the app makes it nearly impossible for users to cancel their subscriptions, and has no option to remove credit card information. The app is purposefully designed to confuse and trap users into ongoing charges ! Overall, don’t get this app, they engage in exploitative tactics that are both unethical and fraudulent !!