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Description

THE SNCF APP BECOMES YOUR ASSISTANT FOR ALL YOUR TRAVEL!

New modes of transport and new features...
Your app is evolving as it becomes the SNCF Assistant, supporting you in all your travel and saving you time, all over France!

WHAT'S NEW

Use the free SNCF Assistant app to find, pay for, set out on and stay informed about all your travel in a single app.
- View modes of transport available near you on the integrated map, from any location
- Find optimised itineraries to get you from point A to point B
- Check traffic info in real time and save time at each stage of your itinerary
- Receive alternative itineraries in the event of disruptions with notifications sent directly to your mobile
- Secure payments

1) Get there faster
Find all possible options to get from A to B and choose the best itinerary according to your preferences and suggested itineraries. Make your everyday travel faster and simpler thanks to the GPS integrated map. You can travel on all modes of transport:
- Taxi and car with driver (in Ile de France, Aix, Avignon, Bordeaux, Cannes, Lille, Lyon, Marseille, Montpellier, Nantes, Nice, Paris, Rennes, Strasbourg, Toulouse).
- RER, metro, bus, Transilien, tram, TER
- Car-sharing (Blablalines, Karos)
- Le Bus Direct: Shuttle from the centre of Paris to the airports

Itineraries are optimised to save you time and allow you to plan ahead and avoid being late.
You can even save your preferences and recurring journeys to access them directly from the homepage: home, work, favourite places... to save even more time. It is also possible to book your taxi or car with driver in advance.

2) Travel without any worries
- Plan your travel thanks to the traffic info
- Receive notifications in the event of disruptions or find all the information and news about your line in the alerts tab
- Get suggestions and recommendations for alternative itineraries
Plan your itineraries so you can view them and be informed about your travel, even offline
- Get a free ticket for the next TGV INOUI if your TGV INOUI is late for your connection.

3) Travel more freely
- Book your TER tickets (all over France) and find all the TER offers for travel at low prices
- Have all your discount and loyalty cards paper-free and easy to access
- Validate with your mobile
- Secure payments

WHAT USERS ARE SAYING
"5 stars: Great. Easy to book, effective app, means you no longer need to validate the blasted ticket. Really practical to find what public transport to take when you leave the station. "
"5 stars: Really useful to track your journey in real time with all the notifications along the way. "
"5 stars: Good app, I use it every day to get info alerts and find an itinerary. "

AND THIS IS JUST THE START
- Your app will continue to improve for you, and with you
- New mobility services will regularly be added for Paris and all of France
- Tell us what you think of the app: we want to hear from you!

So, getting on board?


Have any questions or want to contact us?

Go to the 'Help and Contact' section
- See the FAQs or use our chatbot
- Use the contact form to contact an advisor from the SNCF Assistant app

What’s New

Version 10.94.0

*Mission bug*

Dans le but de vous fournir une meilleure expérience jour après jour, nos équipes ont corrigé des anomalies que vous nous avez remontées.



Bons voyages avec l'Assistant SNCF !

Ratings and Reviews

4.0 out of 5
74 Ratings

74 Ratings

kghorbal ,

Working and useful

There is a huge need to integrate the different services in one app. I get confused each time about where to change the tickets and where to retrieve them.

jacktronics ,

Language selection

I am not sure what happened to the gentleman above, but the app default language is english when your phone is in english, and the settings to change the app from french to english are using nouns that are easily recognizable for an english person (same root).

Guijkl ,

Very convenient

Having everything in one place (ticket, discount cards, traffic info) makes this app extremely useful

App Privacy

The developer, SNCF, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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