Somfy Protect 4+

Name: Somfy Protect
Rating: 4.5 (152 reviews)
Author: Somfy Protect by Myfox

Somfy Protect by Myfox

- 4.5 • 152개의 평가

- 무료

설명

Simply manage access to and security of your home, thanks to Somfy's connected products, controllable from the Somfy Protect app:

Somfy alarms and cameras

- Easily install and configure Somfy alarms and cameras (Home Alarm, Somfy One+, Indoor and Outdoor Camera)
- Activate and deactivate the alarm, motion detection or night mode
- Get notified in case of an alert and access your cameras to keep an eye on your home
- Check the history of past events and download them to your smartphone
- Receive smart notifications that remind you to activate the alarm when you leave the house and inform you when your children come home from school (kids function)
- Set up your cameras by adjusting motion sensitivity and detection areas (compatible with your pets)
- Build a community of trust and add family members and loved ones to your setup
- Use voice assistants to control your devices (compatible with Google Assistant and Amazon Alexa)

Somfy's connected videophones [2023 - Only available in France]

- Easily install your connected videophone or connect your videophone using your connectivity module
- Receive a notification with the visitor's photo as soon as they ring your doorbell, for immediate recognition
- Chat in real time with your visitor: communication comparable to a phone call vs. alternating communication like a walkie-talkie
- Open your door and/or gate remotely with a simple click
- Make it easier for them to access your home by disabling your alarm and keep an eye on them by activating your outdoor camera
- Check the history of your visits & videos of missed events.
- Launch up to 2 pre-recorded TaHoma scenarios directly from the Somfy Protect app (requires a TaHoma premium or switch box)

2024년 6월 25일

버전 5.6.0

We are constantly improving the functionality, security and performance of our application. Our goal is to bring you an app that’s reliable and easy to use. With this new update, you can enjoy your app in dark mode and you can control your Somfy alarm system from your Apple Watch.

4.5/5

152개의 평가

Easy to install and user friendly interface

I installed the system 2 weeks ago. It was easy to setup.
The image quality on the cameras (internal and external) is excellent.
We will see how the system keeps up but at the moment I’m very pleased with Somfy.

Abandoned MyFox For US Customers

It all worked great until about 5 months ago. Suddenly the MyFox camera I have suddenly stopped communicating with the app. Their support team takes weeks to respond and there is no longer US based support via phone. My parents and aunt both had the same thing happen to them. Trying to get help is like pulling teeth. I guess once they bought MyFox they decided to drop support for all of their products. Really disappointed, especially since I told my family to purchase the cameras and security system and now none of them work!

Hello PhenomCat,

Please can you write an email at contact@myfox.fr with your email address and the MAC number of your camera and the receipt.

Sincerely,

Better

Our first camera went belly up. They replaced it-no cost. The new one has been working for over two years. Initially the software interface wasn’t properly syncing when my wife and I were setting alarm from 2 phones. They seem to have fixed that with a system wide software update. They’re based in France. So Customer support is awkward at best.