Sonetel 2.0 4+


Designed for iPhone

    • 4.1 • 84 Ratings
    • Free

iPhone Screenshots


A free app for handling customer service & team communication in businesses

Increase your sales by being more available to customers and prospects - while on-the-go. Add a free chat widget to your web site. Connect your Facebook page, Twitter, SMS, and email and handle all your customer interactions in one place. Get a free phone number - anywhere on the planet - for your website.

Save time by using suggested answers - provided by our Artificial Intelligence module - based on information from your web site, your team's earlier conversations and more.

Handle your team discussions, internal calls and conference calls - for free.

Get started in a minute.

What’s New

Version 1.5.0

Thank you for using Sonetel. This version includes:

* Many plug-in versions upgraded

* Many stability fixes and performance enhancements

Ratings and Reviews

4.1 out of 5
84 Ratings

84 Ratings

AHA65 ,

Just what I needed!

As I travel extensively due to my work, I was looking for a phone number solution that would fit my needs. I came across Sonetel during searching the web and decided to try them out. Since I signed up, the app and website platform as well as the features included have really performed as wanted. You even receive a transcript of recordings left in your voicemail. I have yet to explore all the services offered with the package but sure they will not disappoint when the time comes. And to boot, hats off for a very responsive and personal support team ready and able to assist with any issues or questions you may have. Keep up the good work!

RadNYorker ,

V.G. app

I came accross Sonetel a couple of years ago when I was looking to purchase a number easy to remember.
After a few attempts I found what I liked, and effortlessly ported it to my regular provider. Lately I decided to have an additional local number as an option.
I picked one, and keep it with Sonetel.
I can have incoming calls go to voice mail box, or be forwarded to a number of my choice. Very convenient.
BTW, the customer service is very approachable, they even call you if needed.

Azriel18 ,

Acceptable when it works…

I was expecting many business calls that where scheduled for today. My clients tried calling many times saying that the phone doesn’t even ring and that I gave them the wrong number. I tried it myself and in fact it was not working. I called Sonetel but they haven’t gone back to work since the pandemic and ask you to send an email which hasn’t yet been replied to. I logged into the app… can’t connect to the internet — despite everything else working fine with my internet. I logged into the web app, says something is wrong with the backend. imI lost so much money today from failed business and long distance calls I could have payed a better service for over two years in just one day. Let’s see if Sonetel read and reply to this…

Developer Response ,

Hi Azriel,

My apologies for any inconvenience caused because of the outage we had on 28th August. The details about this can be found on our system status page here:

I could not find your email as I could not find your Sonetel account with this name "Azriel". If you could write to me from your registered email address, I will be happy to help you find alternatives when such outages related to telephony services happen - which is rare. You can write to me directly on

It is true that we haven't opened our telephone lines since the pandemic, but we have the Live chat support and Email support available during business hours (10:30 AM to 7:30 PM - UTC) on all weekdays.

I hope you reach out to me on email after reading this.

Best regards,

Abhishek K
Support Supervisor

App Privacy

The developer, Sonetel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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