iPhone Screenshots

What’s New

Version 6.0.0

• Added support for "VoiceOver"
• The waiting time required when connecting the app to your headphones is now shorter
• Adaptive Sound Control is now automatically launched*1*2
• It is now possible to select the time elapsed until the status switches to "Staying" from two different levels.*1

*1 Limited to compatible devices.
*2 Adaptive Sound Control must be set to "On."

Ratings and Reviews

2.6 out of 5
886 Ratings

886 Ratings

S/E-D ,

Great app, but it’s missing something important.

Overall a great app I’d say. But...I’d like to see a section for my personal settings for different kinds of music. For example, I don’t just listen to edm. I listen to piano, rock, lofi, and lots of other stuff. Each sounds good with their own settings. It would be nice to be able to tap a button and have all the settings change at the same time instead of changing them all manually every time I want to listen to something else. (Piano doesn’t sound great bass boosted in the club) If there is already a way to do this please let me know. (I know about the custom EQ) Thank you for the help!

.slim. ,

Not as bad as ratings suggest

With a 1000XM2, I’ve had no big problems with the app. The interface is nice looking and easy to navigate, and I’ve encountered no crashing or bugs with the interface when it connects to my headphones.
However, I do have problems with the app failing to connect with my headphones all the time; sometimes it freezes on the connect screen, but restarting the app solves it 99% of the time. Although one time it didn’t connect even after a restart, turning the headphones off/on did solve this.
A problem I have with the app is that it has to connect every time you go go back to it, which is a 5 second process that is frustrating to sit through when you’re constantly going back to the app to adjust an EQ. This is slightly more frustrating when it not-uncommonly freezes on the connect screen and I have to restart the app. It would be great if the app stayed connected in the background for just a minute after you switch away from it.
The EQ function of the app is wonderful, but you are limited to six frequency sliders to adjust. If an update were to add more frequency sliders (maybe up to ten instead of six), it would make this app perfect.

Jameson M. ,


So here are the most common problems and the fixes.

PROBLEM: Headphones not connecting to the phone

FIX: Hold the power button for 7 SECONDS and the headphones will say “Bluetooth pairing” or something similar, and the blue light near the power button should flash too.

PROBLEM: You have connected/paired your headphones to your phone but the app does not show that the headphones are connected

FIX: Turn off Bluetooth (One if the first settings on the top of the page) on your phone and completely turn off your headphones( after pressing the power button twice, the headphones should say “power off”). After you have completed that, hold the power button on the headphones until they say “Bluetooth pairing,” the blue light near the power button should flash too. Then, turn on Bluetooth on your phone and make sure the headphones and the phone are sitting very close together. Repeat as necessary or when you want to use your headphones on a new device.

Thanks and hope this helps, because it did for me. These Sony headphones are also better than Beats By Dr. Dre or Bose’s comparable models, and I know this from experience because I have owned them.


Sony Home Entertainment & Sound Products Inc.
123.7 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2017, 2018, 2019 Sony Home Entertainment&Sound Products Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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